View, manage or update details
Input search
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Viewing or updating your details -
Verifying your identity electronically -
Verifying your identity via certified documents -
Ways we accept signatures -
Code of Operation -
Regulatory ID checks -
Understanding which accounts are protected by the Government Guarantee -
See your credit history -
Tax residency for investors -
Open banking and Consumer Data Right -
Setting up third party authority for your accounts -
ID checks for mobile phone number updates -
Adding tax file number or TFN exemption to my accounts
Start a live chat
Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).
Experiencing financial difficulty?
Please get in touch as soon as possible so we can work together to find the right solution for you.
Resolve a complaint
Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.