You can change your contact details in Macquarie Online Banking or the Macquarie Mobile Banking App. If you are unable to do this, or, need to change your mobile number, the best way is to get in touch with us via live chat.
In Macquarie Online Banking:
- Select your Name in the top menu bar
- Select the pencil icon next to the contact detail you wish to update
- Complete the two-factor authentication
- Enter your new details. Note: If you only want the changes applied to specific accounts be sure to toggle the radio button left to de-select any that you don’t want updated
- Click Confirm. A confirmation window will display
- Click Save to accept the changes.
- Click Done to return to your profile.
In the Macquarie Mobile Banking app:
- Select the menu icon in the icon bar from the bottom right corner
- Select View and Edit Profile
- Select the personal and account details you’re updating
- Enter your new details. If you only want the changes applied to specific accounts be sure to toggle the radio button left to de-select any that you don’t want updated
- Click Done.