How do I set up a third party authority to access my accounts?

You can provide authority to access your accounts to people in your life such as your partner, a family member or a financial intermediary like a financial adviser or an accountant. Different levels of third party account authorities are available, depending on the account you hold. They’re all outlined in the list below. 

It’s important to remember that third party authorities allow significant access to your account(s) that would normally be limited to you and/or other account holder(s) only. For your protection, you may need to make further enquiries to understand the scope and powers provided under third party authorities before allowing such access. 

To set up third party authority for an account, download and complete the relevant form, then return it to us via the details shown on the form. In some situations, we need to identify the third party so extra documentation will be required from them. This is explained on each form too.

What form do I need to complete to grant third party authority for my accounts?

Account type(s)Authority level(s)Form

Macquarie Transaction and Savings Account

  • View and enquiry access only

Macquarie Cash Management Account

Macquarie Wrap Cash Account

Macquarie Term Deposit

  • View
  • Financial Services Debit Authority
  • Transact
  • Authorise government/tax payments
  • General Withdraw authority
  • Authorised signatory authority (in specific circumstances)
Macquarie Credit Card
  • Enquiry (Authorised Representative)
  • Transact (Additional Cardholder)

Macquarie Home Loan

  • View and enquiry access only

Macquarie Online Trading

  • View and enquiry
  • Transact

Macquarie Car Loan

  • View and enquiry access only

How do I remove a third party authority from my account?

If you need to remove a third party from your account, you can complete the relevant third party authority form. For urgent requests, including who has authority on your accounts, you can contact us via live chat.

How do I add a power of attorney (POA) to my home loan?

You can add a power of attorney to your home loan by completing and returning the following documents to mortgages@macquarie.com: 

Certification requirements 

Please note that certification must be within the last 12 months. For full certification requirements, see Verifying your identity via certified documents.

How do I add a power of attorney (POA) to my Transaction or Savings Account?

You can add a power of attorney (POA) or enduring power of attorney (EPOA) to your Transaction or Savings Account by completing and returning the following documents to transact@macquarie.com:

If the POA or EPOA is new to Macquarie we'll also require the following:

Certification requirements 

Please note that certification must be within the last 12 months. For full certification requirements, see Verifying your identity via certified documents.

How do I add a power of attorney (POA) to my Business Savings Account?

You can add a power of attorney (POA), or enduring power of attorney (EPOA) to your Business Savings Account by completing and returning the following documents to digitalbusiness@macquarie.com

If the POA or EPOA is new to Macquarie we'll also require the following:

Certification requirements

Please note that certification must be within the last 12 months. For full certification requirements, see Verifying your identity via certified documents.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

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