Managing your Wrap account

We strongly recommend having a financial adviser linked to your Wrap account. They can help you manage your account and achieve your financial goals.

If you choose to manage your Wrap account without an adviser, you may experience restrictions or limitations to:

• the way you trade
• the investment options you can choose from
• automatic investment management tools you can use
• administration fee rebates
• the way you can manage your insurance needs.

Go to the relevant sections to see how this may impact you.  

An adviser can also ensure you’re made aware of any updates or changes relating to your account and the investments you hold, and help you review your current investment strategy in changing market conditions.

We have a policy for clients who don’t retain the services of an adviser on their accounts. If you’d like a copy of that, please email wrapsolutions@macquarie.com.

If you’d like help finding a new adviser, please visit moneysmart.gov.au/financial-advice/choosing-a-financial-adviser.

Not all advisers will use Macquarie’s products and services and some Macquarie products may not be able to be linked to a specific adviser. Please speak with any prospective adviser about the support they can offer.

If you’ve appointed a new adviser and they’re registered to use Macquarie Wrap, you can ask us to link them to your account by completing the ‘Appointment of a new adviser’ section of the Change of account details form, which you can find in the 'Key forms’ section of this page.

If you want to buy or sell assets, including breaking a term deposit, please complete the Investment Order Request form, which you can find in the 'Key forms' section of this page.

When completing the Investment Order Request form, make sure to:

• fill out the appropriate section of the form for the asset type or request,
• provide all relevant details required as requested on the form, including the appropriate dollar value ($) or unit number. Please note managed fund orders can only be accepted as a dollar value,
• complete the section on investment objectives if you’re investing in an unlisted managed fund,
• read the terms and conditions when completing the declaration and provide a signature by a registered signatory of the account.  Ensure that you agree to the terms and conditions by ticking the corresponding boxes.

Before submitting a request to buy into an investment option, please ensure that:

• there’s enough cash available in your account (taking into account any minimum cash balance requirements as described in the offer document),
• the asset is available on the ‘unadvised investors investment menu’, which you can find under 'Current offer documents' in the 'Product information' section of this page,
• any investments in a super or pension account are within the investment limits set by the Trustee. (These are restrictions placed on certain investments at the point of purchase and are applied as a maximum percentage of your account balance. They’re designed to reduce the potential for large losses by encouraging diversification and to provide adequate liquidity to meet payments and satisfy regulatory requirements. You can find them in the ‘unadvised investors investment menu’, available under ‘Current offer documents’ in the 'Product information' section of this page.)

Please note that your previous adviser could place investment orders online. The investment orders you instruct without an adviser require manual processing and therefore may take longer.

While you had an adviser linked to your account, you may have had access to some investments that can only be distributed to investors who receive personal financial advice. Unadvised clients have fewer investment choices available to them.

This means that you may not be able to invest in some new investment options or buy additional units in investments you already hold, including through any managed portfolios your adviser may have set up on your account.

To see what investment options are available, you can view our ‘unadvised investors investment menu’, available under ‘Current offer documents’ in the 'Product information' section of this page.

If there are changes to the investment options that are available to you, we’ll publish these updates in our Investment menu news. Please ensure we have your current email address to ensure you receive these updates.

Automatic investment tools help advisers manage your investment strategy and include dollar-cost averaging, automatic cash management and automatic rebalancing plans. Please refer to the product disclosure statement or product guide relevant to your product under ‘Current offer documents’ in the 'Product information' section of this page for more information on how these tools work.

• Automatic investment tools may be impacted once you no longer have an adviser. In particular, where an investment option or product is no longer available to you, additional investments through automatic investment tools will stop.
• Your previous adviser may have used model portfolios to help manage investments within your account. Removing your adviser will mean you are no longer linked to that adviser’s model portfolio. Any automatic tools that were used to invest into this model will also stop.
• If you’ve elected to reinvest income into new units or shares, referred to as a Dividend or Distribution Reinvestment Plan (DRP), this will continue to run until otherwise directed by you. You can let us know if you want to end your DRP by completing section 3 of the Investment Order Request form, which can be found in the 'Key forms’ section of this page.

Your previous adviser may have had agreements in place with us that resulted in a reduced net administration fee through a rebate to your account. Upon removing your adviser, you won’t be able to benefit from these arrangements and you may see an increase in your net administration fee.

To view what fees you’re paying, please refer to the product disclosure statement or product guide under ‘Current offer documents’ in the 'Product information’ section of this page.

We may need to get in touch with you to provide important information relating to your account, or to notify you that an account report or statement has become available online. To make sure you receive these notifications, please ensure your email is up to date. You can update your email online at any time by logging into macquarie.com.au.

For information on how to update any other contact details, please visit this Help Centre article.

We recommend that you consult a tax professional for support regarding your personal tax circumstances. You can find key information on tax reports through the EOFY Hub.

You can also find important forms, including the notice of intent to claim a tax deduction, in the ‘Key forms’ section of this page.

It’s important that you remain informed about activities and changes that take place on your super or pension account.

For information on annual pension recalculations, meeting pension minimums, personal contribution summaries and Term Allocated Pension arrangements, visit the EOFY Hub.

For information about the Macquarie Superannuation Fund, go to Superannuation disclosure’ in the ‘Product information’ section of this page.

We’ve put together a handy article to help you find key insurance information, including;

• how to make an election to maintain your cover
• how to make an insurance claim or complaint
• information from insurers and useful resources

If you have insurance through your superannuation account, an adviser can help you take out additional insurance policies to meet your changing needs, or structure your policies to try and get the optimal balance of affordability, tax advantages and coverage. 

Without an adviser, you can manage and make changes to your existing policies but you can’t take out additional policies.

You will also need to liaise with the insurer directly in the event of a claim.

If you decide your Wrap account no longer suits your needs, you can close it by emailing us an Account closure form, which you can find in the ‘Key forms’ section of this page.

Macquarie Wrap Consolidator II

Macquarie Wrap Manager II 

Vision and Premium Portfolio Service

If you hold a Macquarie Vision product, you can find the current offer documents by clicking here

If you hold a Premium Portfolio Service product, you can find current offer documents by clicking here

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(Closed to new investments)

Macquarie Wrap Consolidator

Macquarie Wrap Manager

Macquarie Wrap Accumulator

Find your Macquarie Superannuation Plan trust deed, board remuneration, annual reports and other important information.

View all information

^ Interest rate effective from 17 November 2024 and is subject to change

^# Interest rate effective from 8 April 2024 and is subject to change

If you have a Macquarie superannuation wrap account and wish to get insurance cover for life’s unexpected events, we’ve worked with a panel of insurers to provide comprehensive information to your adviser who can provide insurance product information and considerations on what level of cover is right for you.

Your adviser can help you with completing the application, any underwriting requirements and explain how the policy terms operate.

Insurance in superannuation voluntary code of practice

As part of our commitment to providing members of our superannuation funds with the best experience possible, we've adopted the Insurance in Superannuation Voluntary Code of Practice (Code of Practice). Some of the changes members will see include:

• a more active role in the assessment of claims and providing support to members from the start to the end of the claims process
• providing more information on the insurance we offer and any restrictions that your policy contains
• ensuring members remain aware of the impact the premiums can have on their retirement income

Helpful links

Access the Code of Practice

Access the Code of Practice implementation timeline

ASIC is responsible for engaging with consumers and industry to promote confident and informed participation by investors and consumers in the financial system. ASIC’s Moneysmart program provides information to help Australians to be in control of their financial lives.

ASIC has created calculators and tools to provide information to consumers across different scenarios. They are available on moneysmart.gov.au. Macquarie is not affiliated with, does not endorse and isn’t in any way involved in the creation of these calculators and tools. Therefore, it makes no comment as to their accuracy. These calculators and tools should not be taken as a substitute for professional advice when making a decision about your financial situation. 

Macquarie's description of these calculators and tools was made at a point in time – please refer to moneysmart.gov.au for an up-to-date description.

Superannuation calculator  - Find out your super balance at retirement

This calculator helps you work out:

• how much super you'll have when you retire,
• how fees affect your final super balance.

Retirement planner  – find out your income when you retire

This calculator helps you work out:

• what income you're likely to get from super and the age pension when you retire,
• how contributions, investment options, fees and retirement age affect your retirement income,
• how working part-time or taking a break from work affects your super balance.

Life insurance calculator – A financial safety net

This calculator helps you work out:

• if you need life cover,
• how much life cover you might need,
• what expenses your life cover will pay for when you die.

This calculator only deals with life cover. It does not address other types of life insurance, like income protection, total and permanent disability (TPD) or trauma cover.

Our Help Centre has hundreds of articles that help answer any questions you may have and supports your Wrap experience.

Via Help Centre