What you need to open a Transaction or Savings Account

When you apply for a Macquarie Transaction or Savings Account, we’ll ask you to provide:

• an Australian residential address
• an Australian mobile phone number
• a valid email address
• your Australian driver licence or passport details.

You need your current email address and an Australian mobile phone number to open and operate this account with us. These details are required to transact online, to keep your account safe and to help you stay informed.

Our Transaction and Savings Accounts have been designed as digital products for clients to self-serve online. We’ll also communicate with you and provide statements through Macquarie Online Banking and the Macquarie Mobile Banking app.

When you apply for a Transaction or Savings Account, we’ll attempt to electronically verify your identity in real-time with external sources, using the details on your Australian driver licence or passport.

If electronic verification fails, you’ll still be able to submit your application. However, once submitted, we’ll ask you to complete your application by providing certified identification documents.

Under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act) we’re required to verify your identity before providing you with any financial services.  

If you’re using your driver licence as ID, we’ll ask for your licence card number and your driver licence number to support electronic verification checks completed during our application process. Your licence number helps us identify who you are, and the card number verifies that it is the most up to date card.

For New South Wales, Queensland and Victoria Driver Licences, you can find your licence number and card number by using the below images, which indicate where the licence number and card numbers may be. 

To find the driver licence and card number for South Australia, Western Australia, Northern Territory, Tasmania and Australian Capital Terrority, please refer to the Licence Information sheet.
 

If you’re under the age of 18 and you’re unable to confirm your identity using an Australian driver licence or passport, you can also provide us with a notice from a school principal in addition to a secondary document (Category A). 

This letter must be less than 3 months old and must show your name, current residential address and the period of time attended at the school. We’re unable to accept letters signed by other school representatives. 

See a detailed list of required documentation in Verifying your identity via certified documents.

You can apply for a Transaction or Savings Account without photo ID, but we won’t be able to verify your ID electronically. For information on acceptable forms of ID and how to get them certified, visit Verifying your identity via certified documents.