Managing your scheduled payments and direct debits

1. Select the $ icon from the side menu; or first select the menu icon in top left-hand corner to display the side menu
2. Select Scheduled payments 
3. Select Schedule a new payment
4. Select the account you’re paying from
5. Select the account or biller you’re paying to. Add a new payee or biller by selecting Add new
6. Enter the payment amount
7. Select either Later for a single scheduled payment, or Recurring payment for a regular scheduled payment, and choose the date and frequency of your payment schedule
8. Select Next
9. Include payment details like notes, attachments and categorisation. These are optional and won’t be visible to the payee
10. Select Schedule payment, confirm the details, and select Confirm transfer.

1. Select the $ icon on the front screen
2. Select $ Pay
3. Select the account from which the payment should come
4. Select a payee or biller from your payee list, or add a new payee or biller by selecting Add new payee
5. Enter the amount, and add a description (optional)
6. Select the (Pencil) icon beside the Paying date, nominate the scheduled payment date and select Next
7. Select either Just this once for a single payment, or Recurring for a regular scheduled payment, and choose the frequency of your payment schedule
8. Include payment details like notes, attachments and categorisation. These are optional and won’t be visible to the payee
9. Select Next
10. Check all details are correct. Select Pay, then Confirm.

1. Select the $ icon from the side menu; or first select the menu icon in top left-hand corner to display the side menu
2. Select Scheduled payments
3. Select the Update button on the payment and follow the prompts.

Please note that some accounts are limited to changing the amount and description, if you’d like to change the time you may need to cancel the payment and set up a new one. 

1. Tap the $ icon from the bottom and payment options will display
2. Select Scheduled payments option to view all your scheduled payments
3. Select a scheduled payment from the list. This will show the details
4. Tap the Update button in order to make changes
5. Tap the amount or description to make changes, or tap the Pencil icon beside details
6. Update the details and tap Next
7. Review scheduled payment details and tap Confirm
8. Tap Update schedule to reflect the changes
9. If Muti Factor Authentication is enabled, authorise payment
10. Tap Done on the Payment successful screen.

Please note that some accounts are limited to changing the amount and description, if you’d like to change the time you may need to cancel the payment and set up a new one.

1. Select the $ icon from the side menu; or first click on the menu icon in top left-hand corner to display the side menu
2. Select Scheduled payments
3. Tap the Delete button on the payment and follow the prompts.

1. Tap the $ icon from the bottom and payment options will display
2. Select Scheduled payments option to view all your scheduled payments
3. Select a scheduled payment, from the list to show the details
4. Tap the Delete button on the payment and follow the prompts.

1. Tap the $ icon from the bottom and payment options will display
2. Select Scheduled payments option to view all your scheduled payments
3. Select a scheduled payment, from the list. This will show the details
4. Tap the Delete button on the payment and follow the prompts.

1. Create a scheduled payment as per the steps mentioned above
2. Once completed, the new scheduled payment needs to be authorised by the other account holder by midnight
3. When the other account holder logs in to their mobile app, a message will prompt to authorise the payment
4. Tap Review to Authorise or Decline the payment
5. This payment cannot be updated, but will need to be deleted and recreated if changes are needed
6. If the joint account holder does not authorise by midnight, the payment will be deleted.

It’s important to ensure the BSB and account number are correct. The account name is not used for processing and we do not match the account name against the account number you provide. Entering incorrect details may mean the wrong account is credited and it may not be possible to recover the funds.

If your bank account allows direct debits, you can set up direct debits from your account with some organisations such as utility companies. You’ll need to organise the set up of any direct debits with them directly. 
 

To set up direct debits for Macquarie account repayments, see: 

• Home loan – see Viewing and updating your home loan repayment details
• Credit card - see Ways to pay your credit card
• Car loan  - see Manage your car loan repayments.

You can set up recurring payments from your credit card or debit card with a merchant or service provider by providing your card details such as your card number, expiry date and CVV.