How do I change from View Only mode?

If you’re currently accessing online and mobile banking in View Only mode and you'd like to authorise transactions and other activity electronically (such as payments and updates to your personal details), simply contact us.

You'll need to provide us with your mobile number to move from View Only mode. Having a mobile number is an essential part of multi-factor authentication in electronic banking. Once we have your mobile, you’ll be able to authorise transactions and other activity on your account/s such as logins and updates to personal details. This extra layer of security helps ensure that your account/s remain safe and secure.

Why do third parties need to provide a mobile number?

If you’re a third party and the account owner/s have granted you with transact access, we'll need to confirm your mobile number (if you haven’t already provided it to us) for your transact access to remain in place. Your mobile number will then be used to verify transactions and other account activity as part of our multi-factor authentication process which is outlined above. 

For more information about third party authorities, refer to Viewing or updating your details.
 

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Unless stated otherwise, this information is provided by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 (MBL) and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you. Finance is subject to our credit approval criteria. Terms and conditions apply and may change without notice.

Apple Pay, the Apple logo & iPhone are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android Pay, the Android Logo and Google Play are trademarks of Google Inc. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

Other than MBL, none of the Macquarie Group entities referred to are authorised deposit-taking institutions for the purposes of the Banking Act 1959 (Cth), unless noted otherwise. Their obligations do not represent deposits or other liabilities of MBL. Unless otherwise stated, MBL does not guarantee or otherwise provide assurance in respect of the obligations of that entity.

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