What you need to know

From 21 October 2024, your Qantas Points rewards program will end and be replaced with the Macquarie Rewards program, which is subject to the Macquarie Rewards Terms and Conditions.

This means, from this date, you’ll stop earning Qantas Points on eligible purchases and begin earning Macquarie Reward points.

Frequently asked questions

How will I know when my rewards program has changed to Macquarie Rewards?

From 21 October 2024, you’ll know your account has moved to Macquarie Rewards by checking:

  • the rewards program section on your credit card account within Macquarie Online Banking or the Macquarie Mobile Banking app
  • the rewards program displayed on your next credit card statement.

When will my remaining Qantas Points be transferred to my Qantas Frequent Flyer account?

From 21 October 2024, any remaining Qantas Points on your Macquarie credit card account will be automatically redeemed and transferred to your Qantas Frequent Flyer account. You should expect to see these points credited into your Qantas Frequent Flyer account approximately 30 days after 21 October 2024.

How can I find out more about Macquarie Rewards?

For more information on the Macquarie Rewards program, please visit our Help Centre.

Does Macquarie offer any alternative credit cards rewards programs?

Macquarie only offers Macquarie Rewards on credit card products.

How do I close my credit card account?

If you decide the Macquarie credit card is no longer right for you, please visit our Help Centre and follow the steps to close your account.

Please note, the following conditions apply:

  • You must have paid off your balance in full prior to closing your account.
  • Your participation in the Macquarie Rewards program will be automatically cancelled and you’ll forfeit all Macquarie Reward points you haven’t redeemed.

If you’re unable to close your account via Macquarie Online Banking or the Macquarie Mobile Banking app, you can get in touch with us via live chat through online or mobile banking.

What will happen if my account is blocked?

If your credit card account is currently blocked, it will remain blocked once your account moves to the Macquarie Rewards program, and therefore you won’t be able to earn Macquarie Reward points.

What you need to know

From 21 October 2024, you’ll no longer earn Qantas Points on your home loan. As part of this change, we’ll also reduce your home loan interest rate by 0.05% p.a. 

Generally, you’ll receive a variation confirmation, which will show the interest rate applicable to your home loan, once the changes have been applied to your account. 

Your monthly Qantas Points

From 21 October 2024, you’ll stop earning Qantas Points on your home loan. 

You’ll continue to earn monthly Qantas Points as usual, subject to eligibility criteria, until 21 October 2024. The Qantas Points you’ve earned, rounded up to the nearest month, will be credited to your nominated Qantas Frequent Flyer account as usual. 

Your anniversary Qantas Points bonus

If you haven’t reached the three or five-year anniversary of the Qantas Flyer feature being applied to your account, you may be eligible for a pro-rated portion of your next anniversary points bonus.  

Any pro-rated portion of your anniversary points bonus will be calculated based on the time between the Qantas Flyer feature being applied to your loan and the removal date of the Qantas Flyer feature. 

The bonus points will generally be credited to your nominated Qantas Frequent Flyer account within 30 days of this change.  

Frequently asked questions

Why haven’t I received my Qantas Points?

For more information on earning Qantas Points on your home loan, please visit our Help Centre

How will I know when my accounts have been changed?

Generally, you’ll receive a variation confirmation summary once the changes have been applied to your accounts.