June Digital Download 2024 | Macquarie

A complete digital platform

We’re connecting you with technology that allows you to achieve efficiency for you and your clients.

Making it easy to include some of your clients' performance reports in consolidated report packs with performance reports now available in Report Builder.

Simplifying fortnightly pension payment updates in July, so you'll nominate the date payments are to be received by, rather than the date payments are to be processed on. You'll also soon see changes to the way you make pension payments in Adviser Online, as we uplift the look and feel of this process, making it more efficient for you.
Helping you efficiently buy and sell non-daily priced funds by processing these orders as standalone transactions rather than combining applications and redemptions orders in the same transaction.
Helping you understand what GST your client pays with updates to the Fee profile and Fee statement in Adviser Online.

Reducing follow-ups and improving turnaround times for rollover requests by automatically selling down clients’ investment holdings if they have insufficient cash in their Wrap account from 1 July.
Allowing you to quickly and efficiently verify unregulated trusts by removing the requirement of a trust deed. Instead, you can provide verification on the cash application form.
Making it easier to check the value of direct debits related to your clients’ accounts as we’ve added the direct debit amounts on the Account details page.

Making it easier for your clients to update their email address by allowing your clients who have a cash account to update their email address online via Macquarie Online Banking.
Ensuring faster account opening and processing of maintenance requests by removing adviser level authorities on Cash Management Accounts.
New videos available, which you can find in Help Centre:
Simplifying your communications and only emailing you to notify you of your clients' upcoming standalone term deposits maturity. This means you'll no longer receive letters from us.

We’re constantly developing our Wrap platform to ensure it integrates with your firm’s technology as it evolves.

View pending transactions (transactions that haven’t settled yet) in Xplan across your Macquarie Wrap clients’ accounts. We’ll also share these updates with other third-party platforms who integrate with our Macquarie Wrap ESI data feeds to incorporate into their digital solutions.

You and your team have access to a stable and secure platform underpinned by the security and risk commitment of a global investment group.

Enhanced cybersecurity and fraud monitoring capabilities in Adviser Online by implementing more BioCatch tags, so our behavioural profiling tool can use data and convert them into useful insights.
Greater protection for your clients using Macquarie Authenticator
- From 22 July, clients will need Macquarie Authenticator to make payments over $2,000 on Macquarie Online Banking (web and mobile) via PayTo and PayAnyone.
- Later this year, Macquarie Authenticator will become the default channel for clients to authorise adviser-initiated withdrawals from their CMA, super and pension accounts (over $30,000 for pension withdrawals).
- We’ll be emailing you and your clients soon to help prepare for this change and encourage you to help your clients download and register for Authenticator.
Enhancing security for our cash solutions in July by:
- removing the ability to add or amend nominated accounts on the CMA. This means the existing $500k Adviser Initiated Payment limit will apply, and for end-clients $100k will apply.
- making cash statements available via Adviser Online only, as we remove emails with links to statements including bulk statements
- removing the ability for advisers to be added as an authorised signatories on their clients’ accounts.

Our investment choices allow you to design a portfolio to meet each client’s investment objectives and adapt as their needs evolve.

We've added 7 Managed Funds, 12 Separately Managed Accounts and 12 Fund-like securities to our Macquarie Wrap IDPS and Super investment menus. Visit our Investment menu update to see what we’ve added.

We’re becoming a fully digital platform that gives you security, investment choice and control.

Help your clients transition to a completely digital banking experience by reminding them to cash in any cheques written or received. From November 2024, all payments into and out of a client’s Macquarie account will need to be made digitally. To help prepare you and your clients for this change, please visit our support page 'Changes to cash and cheque services' for access to key information and resources.
Help your clients with contributions or transfers into their account by ensuring any payment made from an overseas financial institution is in Australian dollars. This change will now take place from 1 October 2024, and any payments made in any other currency than AUD will be returned from this date.