We offer 1 - 5 year fixed rates on all our home loans. To view our current fixed rates click here.
If you’re a new customer and want to apply for a fixed rate home loan, contact your home loan broker, or call us on 13 62 27, 8am - 6pm (Sydney time) Monday to Friday.
If you’re an existing customer and would like to fix your home loan rate, please contact us on 1800 007 722 (+61 2 8550 5666) and select option 2, 9am - 5pm (Sydney time) Monday to Friday.
Important notes about fixed rate accounts:
- You can’t fully fix an offset home loan. For an offset home loan, you must have at least $20,000 of your loan on a variable interest rate
- An offset transaction account can’t be linked to a fixed loan account. This is because offset benefits are not available while the linked loan account is on a fixed interest rate
- You can’t fix your interest rate on a construction account
- Break costs may be payable if you end your fixed term early or you make extra repayments above the thresholds below:
- If your BSB for your home loan account starts with 182 you can make extra repayments of up to $10,000 each year into each fixed account without incurring break costs
- If your BSB for your home loan account starts with 183 you can make extra repayments up to 5% of the initial fixed amount each year without incurring break costs
- You can’t access redraw whilst your account is fixed. Any extra payments you’ve made whilst your interest rate is fixed are only available at the end of your fixed rate period.
Don’t want to wait on the phone?
Our Customer Solutions phone line now has an automated call back service available to you. If our wait times are longer than 5 minutes, you’ll be offered an automated call back to accept at the start of the call.
- Once your call reaches the front of the queue, we’ll call you back
- This feature saves you time waiting on hold and lets you get on with your day
- This service is available for calls received prior to 3pm (Sydney time).