Statements arrive at different times, depending on the type of account you have with us. 
 

Account
Statement   

Transaction, Savings and Business Savings Account

Statements will be available shortly after the end of the statement period, end of December and June.

Statements are available on Macquarie Online Banking and the Macquarie Mobile Banking app.

Cash Management Account, Cash Management Accelerator Account and Consolidator Cash Account

Statements will be available shortly after the end of the statement period, end of December and June.

Statements are available on Macquarie Online Banking and the Macquarie Mobile Banking app.

Term Deposit

January, July and at account closure.

If your statement hasn’t arrived, please get in touch with a Macquarie consultant using live chat.

Home Loan

Every 6 months for the period of 1 January to 30 June and 1 July to 31 December.

Statements are available on Macquarie Online Banking and the Macquarie Mobile Banking app.

Credit Card

Available online monthly, at the end of each billing cycle.

If your statement hasn’t arrived, please get in touch with a Macquarie consultant using live chat.

Macquarie Wrap

Annual statements for super, pension, and investment accounts are available after the end of each financial year.

For investment accounts, these will be issued no later than end of September. For super and pension accounts, these will be issued no later than end of December.

Macquarie Vision

Annual statements for super, pension, and investment accounts are available after the end of each financial year.

For investment accounts, these will be issued no later than end of September. For super and pension accounts, these will be issued no later than end of December. 

Macquarie Online Trading

Download your transaction histories at any time (formal periodic statements are not produced for this product).

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.