How to set up or remove a PayID

You can create a PayID using the Macquarie Mobile Banking app or through Macquarie Online Banking.

Before you start, there are a few things you need to have done or your request could be denied: 

• make sure your PayID (your mobile number) is not registered at another bank
• you hold an eligible Macquarie account that can be linked to your PayID such as:
  • Macquarie Transaction or Offset Account
  • Macquarie Saving Account
  • Macquarie Business Savings Account
• we completed verifying your identity
• if you have a joint account, one or more PayIDs can be registered to an account, provided each PayID is unique and not already in use.

You request may be denied if you don’t meet requirements or: 

• we’re not satisfied that you own or are authorised to use the PayID
• we reasonably suspect that the PayID is or has been or will be used for a fraudulent purpose; or
• we’re required to do so by law or the operator of the NPP.

Macquarie Mobile Banking app

1. Go to Menu and select PayID
2. Before you start creating your PayID, read the Important Information and Terms of Use
3. Select a PayID type from the list 
4. Select the account from the list provided that you wish to link your PayID to. A PayID can only be linked to one account at a time
5. Select a Pay ID Name from the options provided. A PayID Name is the name that identifies you to payers who want to make a real time payment to your PayID. At the time you register your PayID, you’ll need to select a PayID Name from the list provided.  
6. Confirm your PayID details
7. For added security, you will be sent a verification message to your mobile to confirm that you own or have the right to use the PayID
8. Successful verification will result in your PayID being ready for use and you can begin using your PayID to receive payments immediately. You will also receive an alert if you have enabled push notifications.

You request may be denied if you don’t meet requirements or: 

• we’re not satisfied that you own or are authorised to use the PayID
• we reasonably suspect that the PayID is or has been or will be used for a fraudulent purpose; or
• we’re required to do so by law or the operator of the NPP.
   

Macquarie Online Banking

1. Select settings in bottom left on the side menu, or first click on the hamburger menu in top left-hand corner to display the side menu and then go to settings
2. Select Manage PayID
3. Click on Create PayID button linked to the mobile number you want to use, from the list
4. Before you continue, read the Important Information and Terms of Use and click on the Yes, I agree button elect a PayID type (e.g. your mobile number) from the list
5. Select the account from the list provided, that you wish to link your PayID to. A PayID can only be linked to one account at a time
6. Select a Pay ID Name from the options provided. A PayID Name is the name that identifies you to payers who want to make a real time payment to your PayID. At the time you register your PayID, you’ll need to select a PayID Name from the list provided.  
7. Confirm your PayID details
8. For added security, you will be sent a verification message to your mobile to confirm that you own or have the right to use the PayID
9. Successful verification will result in your PayID being ready for use and you can begin using your PayID to receive payments immediately. You will also receive an alert if you have enabled push notifications.

You request may be denied if you don’t meet requirements or: 

• we’re not satisfied that you own or are authorised to use the PayID
• we reasonably suspect that the PayID is or has been or will be used for a fraudulent purpose; or
• we’re required to do so by law or the operator of the NPP.

Macquarie Mobile Banking app

1. Go to Menu and select PayID
2. Click on the options button, and select Close your PayID
3. A confirmation page will be shown.  Click on Confirm
4. You will be asked to verify yourself
5. Your PayID close request will be lodged and actioned. This change will generally be effective immediately unless we notify you otherwise. You will also receive an alert if you have enabled push notifications.

Macquarie Online Banking

1. Go to Settings in bottom left on the side menu, or first click on the hamburger menu in top left-hand corner to display the side menu and then go to settings
2. Select Manage PayID
3. Click on the options button, and select Close your PayID
4. A confirmation page will be shown, click on Confirm
5. You will be asked to verify yourself
6. Your PayID close request will be lodged and actioned. This change will generally be effective immediately unless we notify you otherwise. You will also receive an alert if you have enabled push notifications