Add a card via the Macquarie Mobile Banking app

To pay with Apple Pay, you need to add your Macquarie debit or credit card to your Apple Wallet.

You will need the latest version of the Macquarie Mobile Banking app and the latest version of iPhone iOS to set up Apple Pay and latest version of the iOS / Android operating system.

Once you have the Macquarie Mobile Banking app open, accounts with a linked debit card will be displayed in the dashboard that can be added to your Apple wallet:

  1. Select on the Account card icon
  2. Select I want to
  3. Select Manage card
  4. Select Add card to Apple Pay
  5. Select device to add Card
  6. Select Next. Read the Terms and Conditions
  7. Select Agree if you accept
  8. Your card is now added to Apple Pay.

Add a card via your Apple Wallet

  1. Open the Wallet app (for iPad this is in Settings > Wallet & Apple Pay)
  2. Select Add credit or debit card or the + symbol
  3. Select Next. Use the iPhone camera to capture your card details (you can also add the details manually) and confirm the name and card number details are correct
  4. Select Next. Confirm the expiry date and enter the CVV
  5. Select Next. Read the Macquarie with Apple Pay Terms of Use
  6. Select Agree if you accept
  7. Use the Macquarie Mobile Banking app to verify adding your card
  8. You will receive a confirmation message
  9. Select Done. You’ll be taken back to Wallet where your card will be ready for use with Apple Pay.

If you are having issues adding your card via your Apple Wallet we recommend you to attempt to add your card via the Macquarie Mobile Banking app instead. Please follow the instructions outlined above.
 

Choose your default card for payments

You can have multiple credit cards, debit cards and loyalty cards in your Apple Wallet.

To set your Macquarie card as your default payment card, go to Settings > Wallet & Apple Pay > Choose a new card.

Apple Pay is available for eligible cardholders with the:

  • Macquarie Debit Card
  • Macquarie Black Card
  • Macquarie Platinum Card
  • Macquarie RateSaver Card

Set up Apple Pay on your Apple Watch

  1. Open the Watch app on your iPhone, > tap My Watch tab. If you have multiple watches, choose one
  2. Tap Wallet & Apple Pay 
  3. Follow the steps to add a card
  4. Tap Next 
  5. Macquarie will verify your card information
  6. Complete the verification process using the Macquarie Mobile Banking app 
  7. After your bank or issuer verifies your card, tap Next

To set your Macquarie card as your default payment card, go to Settings > Watch tab > Wallet & Apple Pay > Default card > Choose a new card.

Set up Apple Pay on other Apple devices

To set up Apple Pay on an iPad you’ll need the latest version of the Macquarie Mobile Banking app and the latest version of iPad iOS.

Once you have the Macquarie Mobile Banking app open, accounts with a linked debit card will be displayed in the dashboard. To add these to your Apple wallet:

  1. Open the Wallet app (for iPad this is in Settings > Wallet & Apple Pay)
  2. Select Add credit or debit card or the + symbol
  3. Select Next. Use the iPhone camera to capture your card details (you can also add the details manually) and confirm the name and card number details are correct
  4. Select  Next. Confirm the expiry date and enter the CVV
  5. Select Next. Read the Macquarie with Apple Pay Terms of Use
  6. Select Agree if you accept
  7. Use the Macquarie Mobile Banking app to verify adding your card
  8. You will receive a confirmation message
  9. Select Done. You’ll be taken back to Wallet where your card will be ready for use with Apple Pay.

Macquarie does not support Apple Pay set up on Mac devices including iMac and MacBook.

Remove a card from Apple Pay

To remove your cards from Apple Pay:

  1. Go to settings and select Wallet & Apple Pay
  2. Tap on the card you’d like to remove from Apple Pay
  3. Scroll to the bottom of the screen and tap on Remove this Card.

Replacement cards will work automatically

If you’ve been issued with a replacement card due to damage or expiry, your Device Account Number is connected to your new card number automatically. You can use your updated card in Apple Pay to make purchases before receiving your new physical card.

In some scenarios we may be required to remove your card from your digital wallet to prevent fraud. To set up Apple Pay on your device again please follow the steps above once you receive your new replacement card.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

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Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.