Make a payment with Apple Pay

Once your card has been added to Apple Pay:

(Check device compatibility)

  1. At checkout, double click the side or home button
  2. Make sure your device displays your Macquarie card, if not, select the right card from the bottom of the screen
  3. Unlock device with Face ID or Touch ID
  4. Hold the top of your iPhone near the terminal
  5. Wait for your phone to beep or vibrate. If successful, you’ll receive a confirmation on screen.

Watch how to use Apple Pay on your iPhone 
 


Watch how to use Apple Pay using TouchID
 


Same spending limits apply

Spending limits are the same for Apple Pay as the contactless payment limits on your physical cards.

Please read the terms and conditions for your debit card for more information.

See your Apple Pay transactions

Apple Pay shows recent Macquarie credit and debit card purchases you've made using Apple Pay on your device, but it won't display purchases made on your physical card. 
 
When you view your card in the wallet, you’ll see the most recent transaction you performed with that card. You can view up to the last 10 transactions made on a specific card directly under the card image in the wallet. 
 
For a full list of transactions made from your credit or debit card, please use the Macquarie Mobile Banking app or log in to Macquarie Online Banking. Your statement won’t differentiate between Apple, card contactless or chip and PIN transactions.

Make a return on an Apple Pay purchase

You can return items purchased using your card in Apple Pay by providing the merchant with the last four digits of your Device Account Number instead of your plastic card number.

To access your Device Account Number:

  1. Open your Wallet App
  2. Tap the card you used to purchase the goods you would like to return
  3. Tap the more [three dots] icon in the top right corner
  4. Scroll to see your Device Account Number.

In the Wallet select the card you used to make the purchase and hold your device near the contactless terminal at the merchant once the return has been keyed in by the shopkeeper.

It may take several days for a refund to appear on your card statement. 
 
Please remember to keep the original receipt you received from the merchant at the time of purchase as the Apple Pay receipt is not an official proof of purchase.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.