Where can I find home loan account information?

You can find an overview of your accounts under the Account Breakdown feature on Macquarie Online Banking and in the Macquarie Mobile Banking app.

On the Account breakdown page, you’ll find:

  • A summary of your overall facility – your combined balance and borrowing limit, your security property or properties and your remaining loan term/s.
  • Information on each of your home loan accounts – the balance and limit, BSB, monthly repayment amount, loan purpose, the linked offset account/s, and if applicable, your interest only and/or fixed rate expiry dates.
  • The balance on each of your offset accounts and cards linked to your home loan account/s.

How do I see my account breakdown?

  1. Log in to Macquarie Online Banking or the Macquarie Mobile Banking app.
  2. Select your home loan account in the account list
  3. Select I want to
  4. Select View account breakdown in the menu drop-down and view your home loan account information.

What should I do if I can’t see my home loan or offset account online?

There are several reasons why you might not be able to see your account/s online. To resolve this issue please contact us via live chat

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.