Here are the most common reasons that settlements can be delayed, and how you can avoid them.
Ensure correct personal contact details
It’s important we have your correct address, contact number/s and email address so you receive documents and notifications related to your home loan. You can verify this information against your loan application and loan documentation. If you have an existing account with Macquarie, you can also check this information via Macquarie Online Banking or Macquarie Mobile Banking.
Check your account set up
Before signing your loan documentation, we recommend you thoroughly check the setup of your loan accounts, including any offset accounts and the loan accounts they are linked to. You can check this in your Loan Offer under the Financial Table.
Have additional funds ready to complete settlement
In some instances, you may need to contribute additional funds to cover all expenses that may apply at settlement. Your solicitor or broker will provide you with details of the total amount needed for settlement.
- If you have an existing Macquarie Transaction or Savings account, you can authorise for additional funds to be taken from this account on the Settlement Authority form when completing your loan documents. At least one of the borrowers must be an account holder on the account noted. It’s important this form is correctly completed, and sufficient funds are available in the nominated account to avoid any delays on the day of settlement.
- If you choose to transfer the additional funds yourself, please ensure you’re arranging a payment method which will arrive in our solicitors’ trust account before your settlement. Learn more about payment options and processing times from Macquarie accounts.
Manage personal loans that are part of your loan approval
If you’re required to close or reduce the limit on a credit card or lease as a settlement condition of your loan, you’ll need to arrange this prior to settlement and provide our panel solicitors with evidence to satisfy the settlement condition.
Manage credit cards and leases that are part of your loan approval
If you’re required to close or reduce the limit on a credit card or lease as a settlement condition of your loan, you’ll need to arrange this prior to settlement and provide our panel solicitors with evidence to satisfy the settlement condition.
Provide updated insurance details
You’ll need to arrange for your Certificate of Currency from your insurance company to note Macquarie Bank Limited as the interested party and provide us with a copy of this when completing the loan documents. The policy will need to start from the day of settlement. This requirement doesn’t apply to strata insured securities.