There are two different levels of security that all Macquarie electronic banking customers can choose from. To select or to update which level of security you’d like to hold for your Macquarie account/s simply go to the settings option in online banking or on the Macquarie Mobile Banking app.
The two levels of security are:
With enhanced security, you’ll need multi-factor authentication for:
This is the highest level of security. With ultimate security you’ll need multi-factor authentication for:
With Ultimate security you can also:
In June 2022 we updated all Macquarie electronic banking customers from the Standard level (no longer available) to the Enhanced level of security.
If you have been updated from the Standard to the Enhanced level, you may need to complete multi-factor authentication when logging in from a new browser.
To select or to update which level of security you’d like for your Macquarie account/s simply go to the settings option in online banking or on the Macquarie Mobile Banking app.
Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).
Please get in touch as soon as possible so we can work together to find the right solution for you.
Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.
