To get information about documents and statements for your car loan, first check your account number:
If your car loan account number has 13 digits (XXX-XXXXXXX-XXX), this information relates to you.
The easiest way to request documents and statements for your car loan is by logging in to YourLease. You can instantly download a payout letter and payment history.
| Payout Letter | This letter includes the payout figure at the time of request to finalise your loan. It includes the amount owed, payout expiry date and payment details. Please note paying out a loan early may incur additional fees and charges. | To request a payout letter online, please follow the below steps:
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| Payment History | A statement reflecting all previous transactions made on your loan account. This document does not provide a breakdown of principal and interest components. | To request a payment history online, please follow the below steps:
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There are other documents that are also available upon request via YourLease, which are outlined below.
Consumer Loan statement | A statement includes all transactions made on your Consumer Loan contract, including the breakdown of principal, interest, and any fee components. Statements are available for Consumer Loans only. |
Interest Amortisation Schedule | This document will provide a payment schedule for the loan term, showing both the principal and interest component of each payment. The interest Amortisation Schedule is only available for Chattel Mortgage and Commercial Hire Purchase. |
Contract Summary letter | This letter provides an overview of your current account status. This includes account information, payment schedule, loan balance and payout figure. |
Residual value/Balloon letter | A letter specifying the residual value or balloon amount payable on your contract, the payment due date and payment details/options. |
Third Party Authority form | This form is to authorise a third party to have enquire access to your car loan or novated lease. To fill out the form, see Third Party Authority form. |
To request any of the above documents, please follow the below steps.
If you have a novated lease, you may not be eligible for online access via YourLease. Please contact your salary packager to request a document or statement.
We issue a Statement of Transactions to clients who have certain lease agreements (e.g. those that are not currently under a novation agreement or salary packaged). We’ll issue these statements annually in July.
The statement is a record of transactions over the last financial year. This will include all payments, payouts, refunds and dishonours.
If you have any questions about how you should use the information provided in the Statement of Transactions, we recommend seeking independent professional tax advice.
You can download the terms and conditions for your finance type by clicking on the links below:
The above terms and conditions are the latest versions. Please note these terms and conditions may not be applicable to your finance type as it depends on when your contract was settled.
For historic terms and conditions, please contact us to request a copy.
If your car loan account number has 9 digits (XXXXXXXXX), this information relates to you.
Please read the below to find out which documents you can view and request online.
| Macquarie Online | Macquarie Mobile Banking app | |
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| Transaction listing |
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| Financial year's interest report |
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| Account statements |
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| Third Party Authority form | This form is to authorise a third party to have enquire access to your car loan. To fill out the form, see Third Party Authority form. | |
You can download the terms and conditions for your car loan by clicking on the link below
Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).
Please get in touch as soon as possible so we can work together to find the right solution for you.
Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.
