Client daily payment limits

Payment limits apply to Adviser Initiated Payments (AIP) made via Adviser Online from your clients’ accounts.

There is a $500,000 transaction limit for EFT via AIP to accounts per day.

There is a $500,000 transaction limit for EFT via AIP to the ATO per day. However, you can make payments to the ATO via BPAY.

A daily payment limit applies to Pay Anyone payments made by your client via Macquarie Online Banking or the Macquarie Mobile Banking app from their Macquarie accounts to another Australian bank account. 

• With Macquarie Authenticator, your client's daily transfer limit is $100,000 across all their eligible accounts linked to their Macquarie ID.
• Without Macquarie Authenticator your client's daily transfer limit is $2,000 across all their eligible accounts linked to their Macquarie ID.

To transfer more than $2,000 per day, your client will need to download and set up the Macquarie Authenticator app. 

These payment limits apply when your client transfers funds electronically from a Macquarie account via Macquarie Online Banking or the Macquarie Mobile Banking app to another Australian bank account for all Pay Anyone and New Payments Platform (NPP) payments.

Example

If your client doesn't have the Macquarie Authenticator app and makes a transfer of $1,000, their remaining transfer limit is $1,000 across all of their accounts linked to their Macquarie ID for that same day. 

For payments up to $500,000, you can use AIP, but for payments exceeding $500,000 your client can use the following options:

Complete a withdrawal form

 If your client intends to make a one-off payment over $500,000, they'll need to complete one of the following forms: 

• For bank accounts, use this Macquarie withdrawal form
• For Home Loans offset accounts with a BSB starting with 182, use this Withdrawal form
• For Home Loan offset accounts with a BSB starting with 183, use this Redraw request form.

Please be aware that BPAY^® billers impose their own limits on the amount that they will accept in a single transaction or day.

For more information on BPAY Payments, please see BPAY Payments made via Electronic Banking.