Transfer using BPAY

Your clients can transfer money to their Wrap Investment account using BPAY®. Please note BPAY deposits take up to three business days to clear. 

Online or phone banking

Your clients will need access to online or phone banking if they want to transfer funds using BPAY. If they don’t have access to online or phone banking, they’ll need to contact the financial institution holding the funds, which must be a BPAY payer, to sign up. Please ensure the funds they want to transfer are available on the day of the nominated transaction. 

Customer reference number (CRN)

When prompted, they’ll need to enter their CRN. You can find your client’s CRN in Adviser Online. 

If your client has a Macquarie Investment Accumulator account, their CRN will be on the Account details report. To access the report: 

  1. Log in to Adviser Online
  2. Select Reporting from the menu under the Macquarie icon and select Client & adviser reporting
  3. Select run a report for an investment / self managed super account OR run a report for a superannuation account OR run a report for a pension account
  4. Search for the account by using the account name or number
  5. Set the date range
  6. Click the box next to Account Details and select if you want to view in your browser (screen view) or download (pdf)
  7. Click Generate. 

If your client has one of the other Macquarie IDPS accounts, their CRN will be their account number. 

Use the correct code

Your clients need to use the right BPAY biller code to ensure their funds reach the right account. See the table below for the BPAY biller code for their product. 

ProductBPAY biller code
Macquarie Investment Consolidator/Investment Consolidator II667022
Macquarie Investment Manager/Investment Manager II667022
Macquarie Investment Accumulator423152


For more information about transferring money to your client’s superannuation accounts, visit Super contributions and rollovers.

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