What’s Macquarie Authenticator?

Macquarie Authenticator is our most secure verification method. It’s a standalone mobile app that sends you actionable push notifications to verify certain actions and account changes you've made in Adviser Online. Macquarie Authenticator sits alongside Adviser Online.

The Macquarie Authenticator app:

  • sends push notifications to allow you to approve or deny certian actions and account changes in real-time, or 
  • provides codes that are available 24/7 without the reliance of a cellular or data network, overcoming internet or SMS issues when you’re travelling overseas. Please note your client can only use codes to approve payments they initiate themselves via Macquarie Online Banking or Macquarie Mobile Banking.

Watch the video below or visit Macquarie Authenticator for more information.
 

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How does Macquarie Authenticator App work?

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It’s different to the Macquarie Mobile Banking app

The Macquarie Mobile Banking app and the Macquarie Authenticator app are separate apps

The Macquarie Mobile Banking app is our cutting-edge digital app used by your clients that makes managing their money simple and convenient.

The Macquarie Authenticator app is an extra layer of security for your Macquarie ID that helps protect your client's account and personal information when using Adviser Online.

Adviser actions that use Macquarie Authenticator

Currently, advisers and support staff who use Adviser Online can register for the Macquarie Authenticator app and use it as a more secure method of multi-factor authentication when completing certain actions and account changes in Adviser Online, including:

  • Updating or resetting your Adviser Online password
  • Approving ESI code generation
  • Managing your security and registering or deregistering your devices.

See also Macquarie Authenticator for your clients.

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Unless stated otherwise, this information is provided by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 (MBL) and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you. Finance is subject to our credit approval criteria. Terms and conditions apply and may change without notice.

Apple Pay, the Apple logo & iPhone are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android Pay, the Android Logo and Google Play are trademarks of Google Inc. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

Other than MBL, none of the Macquarie Group entities referred to are authorised deposit-taking institutions for the purposes of the Banking Act 1959 (Cth), unless noted otherwise. Their obligations do not represent deposits or other liabilities of MBL. Unless otherwise stated, MBL does not guarantee or otherwise provide assurance in respect of the obligations of that entity.

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