Since releasing Performance Reporting in Adviser Online, we've received feedback from users wanting greater visibility over their clients’ portfolio performance.
We’re now updating the Performance page in Adviser Online, increasing the granularity of client information to include Capital inflows, Capital outflows, Income and Expenses. You’ll soon be able to see an enhanced breakdown of the summary values to see exactly what has contributed to your clients’ portfolio performance.
Read more about this upcoming feature coming and other product and platform updates below.
Michelle Weber
Head of Wrap Platform
A complete digital platform
We’re connecting you with technology that allows you to achieve efficiency for you and your clients.
- Increasing the visibility over your clients’ portfolio's performance in Adviser Online by including Capital inflows, Capital outflows, Income and Expenses in the ‘Performance Summary’ soon.
- Get greater support via our ‘pre-chat’ live chat form, helping better direct your enquiry to one of our specialised teams.
- Create and download ad hoc report packs and templates with performance reports in Adviser Online soon. Performance sections will soon include Portfolio Summary, Portfolio Movement and Security Detail.
- Enhanced reporting to include your clients’ Wrap term deposit maturity elections which you can see on the ‘Account details’ page.
- Quicker access to your most visited pages by updating the popular searches list in the Account global search in Adviser Online.
- Easily verify unregulated trusts using our digital form, instead of providing a trust deed, for our CMA and Term Deposits. We’ve also updated our CMA and Term Deposit applications, making it easier for you to provide us with information for:
- Beneficial owners, by specifically requesting information about Appointors and Protectors as per the trust deed. If there are none, you’ll be able to confirm this by ticking a box. This is to ensure all beneficial owners are captured, and make sure we can open the account faster, without requiring follow-up. Note that these details must match the trust deed exactly.
- Beneficiaries, requiring named beneficiaries or classes, instead of both, and only a high-level description of the classes. You’ll only need to provide classes of beneficiaries if there are no named beneficiaries.
Greater protection for you and your clients
You and your team have access to a stable and secure platform underpinned by the security and risk commitment of a global investment group.
- Greater protection against fraudsters in Adviser Online so resources associated with BioCatch will not be detected anywhere on the portal by fraudsters. BioCatch is a fraud detection tool that creates a unique profile for each user in Adviser Online based on their human-device interactions. We can then use these profiles to protect users against remote access threats and socially engineered scams.
- Making our cash solution requirements more consistent for you and your clients by increasing the minimum age to open a CMA and Accelerator account from 12 to 18 years. This change doesn’t impact cash accounts opened for minors under a formal trust arrangement established by a trust deed.
- Giving you greater clarity on the requirements, as well as greater protection to members by updating our Adviser Online Terms and Conditions to outline what you may be asked to do to in respect of superannuation and pension members, particularly in relation to advice fees.
- Extra protection for your clients by making Macquarie Authenticator the default channel for clients to authorise adviser-initiated withdrawals in the next few months. We recommend speaking with your clients who don’t use Macquarie Authenticator currently to encourage them to download the app and set it up.
Industry advocacy and insights for you and your clients
Have confidence that you’re working with a global investment leader with one of the biggest platforms in the market, advocating for you and your clients
- Reducing risk, improving investor protection and increasing operational and capital efficiency as North American capital markets shorten the standard settlement cycle for trades in securities from two business days after the date of the trade (T+2) to one business day (T+1). Clients will now receive settlement of funds a day earlier than previously when placing a sell trade. This change only impacts US and Canada market participants.
Access to a wide range of investment options
Our investment choices allow you to design a portfolio to meet each client’s investment objectives and adapt as their needs evolve.
- We've added 6 Managed Funds, 5 Separately Managed Accounts and 6 Fund-like securities to our Macquarie Wrap investment menus
Visit our Investment menu update to see what we’ve added to our Macquarie Wrap IDPS and Super menus.
Discover your future with Macquarie
We’re becoming a fully digital platform that gives you security, investment choice and control.
- Safer, quicker and more convenient banking with changes to our cash and cheque services. We’d like to remind you that your clients can no longer:
- access over-the-counter services at Macquarie offices
- deposit or collect cheques at a Macquarie office
- order new chequebooks.
- We recommend helping your clients who are frequent cash or cheque users by visiting our support page 'Changes to cash and cheque services' for key information and helpful resources. Your clients can also continue to get cash-out with a Macquarie Transaction Account if they need it.
- Help your clients with contributions or transfers into their account by ensuring any payment made from an overseas financial institution is in Australian dollars. From 2 September 2024, any payments made in any other currency than AUD will be returned.
