Can I close my Term Deposit and withdraw funds before maturity?

If you wish to withdraw funds from your Term Deposit prior to maturity, you must provide us with at least 31 days’ notice and a break fee may apply. If you have less than 31 days remaining of your term, the earliest you can access your funds is at maturity.

We may waive the notice period and/or break fee if you are experiencing hardship.

For more information about accessing your funds before maturity, please contact your financial adviser, or get in touch with a Macquarie consultant using live chat.

What’s the break fee on a Term Deposit?

If you close your Term Deposit before the Maturity Date, we may apply a break fee.

The break fee equals 25% of interest accrued on your Term Deposit as at the date of closure and will be deducted from the total interest payable to you. Where the amount of the break fee exceeds the amount of interest payable on your Term Deposit, we may recover the break fee by deducting the amount from the principal balance of your Term Deposit.

You can get an estimated break fee by contacting us using live chat.

What’s the cut-off time to provide Term Deposit instructions?

A notice to close your Term Deposit before maturity must be lodged before 2:30pm (Sydney time) to be processed on the same business day.

If you’ve requested to close your account and withdraw funds prior to maturity, you can amend or cancel this request up until 2:30pm (Sydney time) on the business day before the day your funds are due to be disbursed. 

Any requests which are unclear, incomplete or require additional information may not be processed on the same day. So please ensure all information is correct and up to date (including the details of your nominated bank account). 

What does ‘experiencing hardship’ mean?

We may waive the notice period and/or break fee on your Term Deposit if you are experiencing hardship.

Examples of circumstances which constitute hardship:

  • Financial hardship
  • Medical emergencies.

Examples of circumstances which don’t constitute hardship:

  • Property settlement, unless further hardship can be evidenced due to property not settling
  • Tax/ATO bill, unless further hardship can be evidenced due to the tax bill.

If you’re experiencing hardship, learn more about our approach to financial assistance.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

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