Cash withdrawals

We understand that access to cash is important for many Australians, which is why Macquarie customers can continue to withdraw cash from more than 24,000 ATMs across Australia as normal. We will also pay for any fees customers may be charged when withdrawing cash from ATMs in Australia with their Macquarie debit card^.

Macquarie customers can also make cash withdrawals at the point of sale with their Macquarie debit cards from more than 3,000 retail outlets across Australia, including at popular stores like Woolworths, Big W, BP, Caltex and participating IGA stores.

^We don’t charge fees to use ATMs overseas, however clients may be charged a fee by international ATM operators

Cash and cheque deposits

From 1 November 2024, you are no longer able to use cheques or deposit cash into your Macquarie accounts.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.