When you set up your first Macquarie Online Trading (MOT) account, you’ll be issued a trading PIN via email once the account is opened. This PIN is used to authenticate trades within the MOT website.

The PIN numbers are linked to your Macquarie ID, so if you have multiple MOT accounts under your Macquarie ID, you will use the same PIN for each account. 
 
If you’ve forgotten your trading PIN or need a new one, please call us on 1800 098 648.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.