Missed or unable to make your home loan repayments

If you’ve missed a repayment, you can transfer the outstanding amount directly into your home loan account. To learn how to make a payment from a Macquarie Transaction or Savings Account, see How do I make a payment or transfer?

Once you’ve made the payment, you can check your transaction history for confirmation the payment has been received in your loan account.

If your home loan account starts with BSB 183 and has a fixed rate, or is a SMSF loan, please get in touch with a Macquarie consultant using live chat, and select ‘missed payments’ to discuss your payment options.

Please note, you may be in default if you fail to make your payment by the due date and no agreed payment arrangement is in place.

Please refer to the notifications we sent which include the outstanding amount to be paid.

If you have more than one loan account in your home loan facility, you’ll need to review your transactions on your loan accounts to determine if a payment is required to one or more accounts:

• If you make repayments by direct debit and a payment has been dishonoured, you’ll see the dishonoured entry in your transaction history.
• If you make repayments by electronic funds transfer or salary crediting, you’ll see that no or insufficient funds have been received to cover your repayment amount.