Where can I make cash withdrawals?

Macquarie customers can withdraw cash from more than 24,000 ATMs across Australia. We will also pay for any fees customers may be charged when withdrawing cash from ATMs in Australia with their Macquarie debit card^.

Macquarie customers can also make cash withdrawals at the point of sale with their Macquarie debit cards from more than 3,000 retail outlets across Australia, including at popular stores like Woolworths, Big W, BP, Caltex and participating IGA stores.

^We don’t charge fees to use ATMs overseas, however clients may be charged a fee by international ATM operators.

What’s the daily limit on ATM withdrawals?

You can withdraw up to $2,000 AUD daily at any ATM from a Macquarie Transaction or Offset Account with a Macquarie Debit Mastercard. This includes withdrawals at domestic and international ATMs.

Can I change my daily limit on ATM withdrawals?

You're unable to change the daily ATM withdrawal limit for a Macquarie Debit Mastercard.

Do I pay fees on ATM withdrawals?

We provide a refund on fees incurred at all ATMs in Australia. When prompted, you should select Macquarie Debit or Debit Mastercard where available, followed by account selection (SAV/CHQ/CR).

Please note: Macquarie Debit cards cannot be used at Newcastle Permanent and Heritage Bank ATMs. We are working on a solution for this. 

Do I pay fees on overseas ATM withdrawals and purchases?

We don’t charge fees to withdraw cash overseas or make international purchases. Other organisations, such as merchants, international ATM operators and financial institutions involved in processing payments, may charge you fees for these transactions.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.