If you’re experiencing financial difficulty or feeling overwhelmed by debt you can contact a financial counsellor for help.
Financial counsellors are qualified professionals who provide free, independent and confidential information or advice.
Funding for this service is provided by both the federal government and state governments of Victoria and New South Wales.
They can help you to:
Phone the National Debt Hotline on 1800 007 007 and they’ll connect you with a service in your state. You can also use the online chat function on their website or use the interactive map to find a face-to-face service near you.
Visit National Debt Helpline.
Phone 1800 772 363 or visit the Salvation Army’s Moneycare website to learn more about their:
Phone 1300 771 741 to speak to a Rural Financial Counselling service provider or visit Rural Financial Counselling to learn more about the support available.
Visit the Small Business Support page on the Department of Agriculture, Water and the Environments website.
Visit the Financial Counselling page on the MoneySmart website.
If you’re currently experiencing financial difficulty and are a client of Macquarie, we may be able to assist you. For more information, please see Financial assistance.
Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).
Please get in touch as soon as possible so we can work together to find the right solution for you.
Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.
