How do I set my preferred name?

We’ll use your preferred name to address you online and when you call us.

To set or change your preferred name in Macquarie Online Banking:

  1. Select the profile icon in the top banner
  2. Select the Pencil icon alongside Preferred name in the My details section
  3. Enter your preferred name
  4. Select Save.

How do I add a profile picture?

Your picture will display in Macquarie Online Banking and the Macquarie Mobile Banking app.

To add a picture in Macquarie Online Banking:

  1. Select the profile icon in the top banner
  2. Select Change my photo
  3. You can either drag a photo into the pop up or upload an image saved on your computer by choosing Upload a picture
  4. Resize the uploaded image
  5. Select Set profile image.

To add a picture in the Macquarie Mobile Banking app:

  1. Select the profile icon on the dashboard
  2. Select profile icon in My profile section
  3. Select Choose existing or Take photo
  4. Resize the uploaded image
  5. Select Save.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Learn more

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

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Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

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Unless stated otherwise, this information is provided by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 (MBL) and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you. Finance is subject to our credit approval criteria. Terms and conditions apply and may change without notice.

Apple Pay, the Apple logo & iPhone are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android Pay, the Android Logo and Google Play are trademarks of Google Inc. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

Other than MBL, none of the Macquarie Group entities referred to are authorised deposit-taking institutions for the purposes of the Banking Act 1959 (Cth), unless noted otherwise. Their obligations do not represent deposits or other liabilities of MBL. Unless otherwise stated, MBL does not guarantee or otherwise provide assurance in respect of the obligations of that entity.

© Macquarie Group Limited