Card payments and fees

To accept credit card payments and receive the funds in a Macquarie deposit account, your business must have:

1. An eligible Macquarie Business Banking transaction or trust account, and
2. A payment service through which your business accepts credit card payments such as a Macquarie Merchant Services facility or the DEFT payment service.

If you’d like to set up a payment service so that your business can accept credit card payments, please reach out to your relationship manager, or call us on 1800 620 673 (+61 2 8550 5603 if calling from overseas).

Your surcharge options include:

1. X% across all cards. Surcharge on contactless is applied or,
2. X% surcharge on Visa/MasterCard, Y% OR $Y surcharge on EFTPOS*.

*If you choose to surcharge per card type, the card must be inserted or swiped for the surcharge to be applied.

It’s your responsibility to ensure that on a monthly basis the surcharge is in line with your minimum cost of acceptance.

Please note, the decision to surcharge is entirely up to you. if you decide to surcharge, you need to make sure your surcharge doesn’t exceed your cost of acceptance.

Find out more about Merchant surcharging.

Your monthly merchant statement contains a cost of acceptance table with the following information:

• a summary of the total value of the transactions made by your customers by card type
• the total value of the fees you’re being charged for those transactions
• the cost of card acceptance, shown as a percentage.

We provide you with information for the current statement month, as well as the most recent 12-month period.