It is important to ensure product details are correct at submission to avoid needing to clone or edit an application.
To define whether you need to edit and resubmit, or clone and resubmit, see details below.
Pre-formal approval:
You may be required to edit and resubmit an application pre-formal approval in the following scenarios:
- Changing product details
- Changing structure
- Error identified with applicant’s data.
If any of the above scenarios apply, please follow our Resubmitting applications in ApplyOnline guide.
You may be required to clone and resubmit an application pre-formal approval in the following scenarios:
- Application has expired (including pre-approvals)
- Application was submitted in error and needs to proceed as a PIA.
A pre-approval application cannot be extended once it expires. You’ll need to clone and resubmit a new application and a new system decision will be generated. Any updated supporting documents need to be linked to the new application.
Post-formal approval:
Edits cannot be made on ApplyOnline post formal approval. Please contact the Broker Support team via email at brokersupport@macquarie.com for the following items to be edited. Loan documents will be re-issued if any edits are made:
- Error/s in applicant details e.g. name, date of birth, residential address, email, phone number
- Error/s in security details e.g. address or ownership structure.
You may be required to clone and resubmit an application post-formal approval in the following scenarios:
- Changing product details
- Changing loan structure
- Changing borrowing structure
- Application has expired and could not be extended.