It is important to ensure product details are correct at submission to avoid needing to edit or clone an application.
To define whether you need to edit and resubmit, or clone and resubmit, see details below.
When you need to edit or clone an application
Pre-formal approval
You may be required to edit and resubmit an application pre-formal approval in the following scenarios:
- changing product details
- changing structure
- error identified with applicant’s data.
You may be required to clone and resubmit an application pre-formal approval in the following scenarios:
- application has expired (including pre-approvals)
- application was submitted in error and needs to proceed as a PIA.
A pre-approval application cannot be extended once it expires. You’ll need to clone and resubmit a new application and a new system decision will be generated. Any updated supporting documents need to be linked to the new application.
Post-formal approval
Edits cannot be made on ApplyOnline post formal approval. Please contact the Broker Support team via live chat in Broker Portal for the following items to be edited. Loan documents will be re-issued if any edits are made:
- error/s in applicant details (e.g. name, date of birth, residential address, email, phone number)
- error/s in security details (e.g. address or ownership structure).
You may be required to clone and resubmit an application post-formal approval in the following scenarios:
- changing product details
- changing loan structure
- changing borrowing structure
- application has expired and could not be extended.
Resubmitting in ApplyOnline
To make changes to an application once submitted, there are two options. Generally, editing and resubmitting an application is available prior to receiving formal approval.
Edit and resubmit
To edit and resubmit an application:
- Locate the application you’d like to resubmit. Select Edit to Resubmit
- You’ll receive a pop-up box. Enter comments in the Comment field regarding the updates then select Save. You can now edit the application.
- Once you’ve edited the application, select Submit to submit the application.
Clone and resubmit
To clone and resubmit an application:
- Locate the application and select Clone
- Select Other and provide further details in Clone Reason
- In the Comment field, write the reason for the clone and resubmission and select Create
- Make the necessary changes and select Submit
- You’ll need to reattach the supporting documents in ApplyOnline to be sent with the new application.
Cloning and NextGenID
If your client used NextGenID on the initial application, you may be able to reuse their previously completed NextGenID report for the new application.
Impact on client's credit report
A clone and resubmit will not prompt a new enquiry on your client’s credit report. Once Macquarie checks a client’s credit report for a home loan application, it will store the report for 90 days. A clone and resubmit will use the recently requested report.
Extend application post-form approval
You may apply for one 90-day extension request along with the signed and completed copy of the Applicant Circumstance Change - Declaration form. If your client needs more time, a new home loan application will be required.
The Applicant Circumstance Declaration form must be signed within 14 days of application expiry date to be deemed valid. Once an application has expired and withdrawn, the application will need to be cloned and resubmitted.
Edit, clone or withdraw application
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Change loan structure or withdraw a home loan application -
Edit or clone an application
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