Conversion to Wrap Series II products

We created a conversion function as part of the online application tool to limit the amount of paperwork involved in converting your existing clients to the Wrap Series II products, if appropriate.

We’ve also produced a Wrap fee calculator to help you assess the impact on your clients. Please note adviser fees that aren’t offered in the new products won’t be carried over. See Fee impacts of product conversions below.

Before you initiate a product conversion

Please ensure any assets not available on the Macquarie Consolidator II – Engage Investment Menu are sold down or transferred into an SMA available on the Macquarie Consolidator II – Engage Investment Menu before initiating a conversion. Any assets that are sold must have settled before the conversion request is submitted.

How to convert to Series II products

To move clients from closed products to new Consolidator II and Manager II products:

  1. Log in to Adviser Online
  2. From the global search bar, select Accounts from the drop-down
  3. Search for your client’s Wrap account number or name
  4. Select the Quick links bar on the right-hand side of the Account Overview screen and click Product conversion.

From here you can complete the conversion process. Clients can then authorise this via either the print, sign, and upload method or digitally using security code authentication.

Each client account will need to be converted separately. This is because your clients need to authorise the conversion, including the terms and conditions of the new product.

What is carried over at product conversion?

Once your client converts their account, they’ll keep their account details, including their account number and transaction history. Their scheduled payments and automated transactions also won’t change.

Please note if you’re converting your client’s account to Macquarie Super Manager II or Macquarie Super Consolidator II, they’ll need to let their employer know the new Unique Superannuation Identifier (USI). 

Stamp duty and tax considerations

  • No stamp duty applies when converting an account from the old product as there is no change in ownership. 
  • The investments held in the existing account are not being sold/realised for the calculation of capital gains tax. 
  • Your IDPS client’s tax report will cover any taxable events for both products in one report.

For more information about the Series II products and converting your clients’ accounts, see Macquarie Wrap or refer to the frequently asked questions below.

Fee impacts of product conversions

There are some differences in the way fees are calculated between Macquarie Wrap Consolidator/Manager and our newer products, Consolidator/Manager II. 

Our Wrap fee calculator can help you assess the suitability of the various Wrap products.

Adviser service fees

The following fees are no longer available under Consolidator II and Manager II:

  • Contribution fees
  • Rollover fees
  • Dealer service fees.

Any fees not offered in Consolidator II and/or Manager II will cease from the date of conversion. All other adviser service fees remain unchanged. 

Account keeping fees

We’ve changed our administration fee structure to allow for fee aggregation. As part of this change, we have introduced an account keeping fee. This fee is still a form of administration fee.

Learn more about Consolidator II fees and view the PDS guide.

Timing of fee changes when converting product

Transition requests generally occur on the first calendar day of the month following our receipt of the request. Any fees related to the new Consolidator II and/or Manager II account will begin once the transfer has been completed. 

Common questions about product conversions

When will a product conversion happen?

After you submit a conversion application using the product conversion tool in Adviser Online, it will display as completed or resolved. This confirms that you have successfully submitted your conversion request. This isn’t a confirmation of a conversion. New product conversions will occur at the end of the month. You’ll notice from the changed product names that the conversion has successfully taken place.

Conversions usually occur on the first business day of the month following an application. We must receive a completed conversion application at least three business days before the end of the month for it to come into effect the first business day of the following month.

How can I see if my client’s account has been successfully converted?

Once an account has been converted, the changes will be reflected online. You and your clients will be able to see from the updated product names and codes that the product conversion has occurred. The codes are:

  • IL - Investment Consolidator II – Engage
  • ID - Investment Consolidator II – Elevate
  • SL / PL - Super and Pension Consolidator II – Engage
  • SD / PD - Super and Pension Consolidator II – Elevate
  • IN - Investment Manager II
  • SN / AN - Super and Pension Manager II

We’ll only notify you if the account conversion fails (see below).

What if a product conversion fails?

There are some circumstances where an account conversion can’t be completed. When this happens, we will notify you (but not your client) by email and it will be automatically picked up and the conversion will be attempted the following month. 

Some of the reasons your client’s product conversion may fail include:

  • Unprocessed disbursement requests – Dividends or interest adjustment/accruals that haven’t been lodged during the transition run time.
  • Unsettled cash transactions – Dividends or interest adjustment/accruals that have not lodged during the transition run time
  • Transactions on or after the transition effective date – Equity/Managed funds buy/sell orders that have not lodged during the transition run time 
  • Ineligible assets – The account being converted holds assets that aren’t eligible with the intended account’s Investment Menu. Any ineligible assets must be transferred to an eligible SMA or sold down before a conversion can occur
  • Outstanding pension payment – Pension payments have not yet been met or not enough cash for next run date
  • Mismatched portfolio pricing – A portfolio exists where the latest available price on the old product does not match the latest available price on the new product
  • Closed account – Your client’s account has been closed after transition loaded. 
  • Outstanding insurance premiums – Requires account to be placed on premium holiday

Can you convert a Macquarie Accumulator account to Macquarie Manager II or Consolidator II?

No, Accumulator accounts can’t be converted like existing Manager or Consolidator accounts can.  

What happens to linked insurance policies on conversion?

As the account details – such as the account number –are retained, the linked insurance will automatically carry over to Consolidator II and Manager II products. 

If you want to convert your clients from Super Accumulator to the new product, a new account will need to be opened for the client. To maintain the insurance linked to the Super Accumulator account, the new account number needs to be provided to the insurer to ensure premiums are deducted correctly.  

For insurance provider-initiated rollovers, you may have to provide your insurance provider with the new Unique Super Identifier (USI) for the latest Macquarie products. See more about USIs here.

Will converting a pension account initiate a pension commutation? 
 
The conversion of a pension account won’t initiate a pension commutation. Your client’s existing pension payment details will continue to be paid on their new pension account.

Can you convert a Macquarie Manager account to a Macquarie Consolidator account?

No, you can’t convert from a Macquarie Manager account to a Macquarie Consolidator account as these products are closed to new accounts. You can convert from an existing Macquarie Manager account to a Macquarie Consolidator II or Macquarie Manager II account.

Can a Macquarie Manager or Macquarie Consolidator account move from super to pension phase without changing products?

No, the previous Consolidator/Manager products are closed to new accounts. This means that your client must open a pension in Consolidator II or Manager II if they want to move from super to pension phase.

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