Direct debits are the easiest way your client can automate regular deposits into their account.
Your client can set up a direct debit from an account they have with another financial institution. They can elect this on the online application at the time their account is opened or complete the Direct Debit Request form.
This form can also be used to facilitate a one-off direct debit. You can find this form for Macquarie Vision and Macquarie Wrap accounts at Adviser Tools by searching for "Direct Debit Request form".
The name of the bank account being debited must match the Macquarie account name. We can't action requests to debit third party accounts.
Your clients will need to provide a copy of a recent bank statement (that’s less than six months old) for the account they’re debiting which is used to verify the account details.
In circumstances where the account they’re nominating for direct debits doesn’t issue statements, we will accept alternative documents that clearly reflect the account name and details, for example a Transaction Report or screenshot of the online bank statement.
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