Grouping Wrap accounts

You can group some of your clients’ accounts together to make them easier to manage. Grouping can be useful when a client or their family holds multiple Wrap accounts.

Your clients won’t be able to see the other accounts in their account group unless you request otherwise (see below).

Types of account groups

Reporting Group

You can generate reports across different products for up to 20 accounts within the group. This includes a Portfolio Review report for the nominated group.

An account can be in multiple reporting groups. Where a group is both a reporting group and a fee group, a maximum of eight accounts in the group will apply.

Fee Group

When grouping accounts for fees, these accounts will be automatically grouped for administration fees and adviser service fees (if applicable)

  • Administration Fees:
    • Fee aggregation benefit (Consolidator II – Elevate accounts only): You can group up to eight Super and Pension Consolidator II and/or Investment Consolidator II accounts of your client’s relevant family members for fee aggregation. Tiered administration fees will be calculated on the total applicable balance of the grouped accounts. The account-keeping fees apply to each account held by your client.
    • Relationship discount (closed Consolidator): You can group your client’s relevant family members in Investment Consolidator or Super and Pension Consolidator portfolios, for a 10% discount to be applied to each tier of the administration fees for each portfolio. The minimum monthly fee will be applicable on each portfolio.
    • Read more in Fee aggregation and relationship discounts.
  • Adviser service fees:
    • You can choose to apply your adviser service fee against groups of the same account type for adviser service fees. You can also set an adviser service fee for each individual account not part of the group. When grouping accounts for adviser service fees, these accounts will be automatically grouped for Administration fees as long as they satisfy the conditions outlined above.
    • Tiered adviser fees loaded to the group are first calculated on the total Funds Under Administration (FUA) balance of the FUA of all accounts and then pro rated to each account in the account group based on the proportion of FUA held in each account. Flat adviser fees for grouped accounts will be pro rated by FUA across the accounts in the same account type.

Manage groups in Adviser Online

Read the relevant section below for instructions on how to manage your client groups.
 

Create a group for fee purposes

You can create new groups through Adviser Online. Grouping can be useful when a client or their family holds multiple Wrap accounts. Please note you need full transact access to create and edit account groups.
 

To create a Wrap group:

  1. Hover over Clients in the side navigation and select Wrap groups 
  2. Select the + icon in the top right hand corner  
  3. Enter the group details and navigate through the ‘Create group’ flow, selecting ‘Fee’ as the group type  
  4. Once the wrap group is created you can navigate to the Advice Fee Form by selecting ‘Advice Fee Form’ on each account row.

Edit a Wrap group

You can edit Wrap groups in Adviser Online. Please note you need full transact access to edit group accounts. When editing you can select which accounts to group and their group type. 

To edit a group:

  1. Log in to Adviser Online
  2. Select Clients from the menu under the Macquarie icon and click Wrap Groups
  3. Search for the group using the group name number or scroll to find the group
  4. Click the group name
  5. Click the pencil icon to edit the group
  6. Make the required changes
  7. Click Submit.

You can add an account to a group through our online forms. The following forms have been updated to facilitate this: 

  • Account opening form
  • Advice Fee Form 
  • Switch form (when switching between superannuation and pension) .

Delete a Wrap group

If a Wrap group is no longer required, you can delete it in Adviser Online. Please note that this action can’t be undone. If you change your mind, you’ll need to create a new group. Also note you need full transact access to delete grouped accounts.

To delete a group:

  1. Log in to Adviser Online
  2. Select Clients from the menu under the Macquarie icon and click Wrap Groups
  3. Search for the group using the group name number or scroll to find the group
  4. Click the group name
  5. Click the bin icon to delete the group
  6. Press Delete to confirm you want to delete the group
  7. Click Submit.

Check my client's accounts are grouped

You can see information about grouped accounts in Adviser Online. This includes: 

  • Which accounts are grouped
  • What group type (Fee and/or Reporting) they’re a part of.

To check your Wrap groups: 

  1. Log in to Adviser Online
  2. Filter by Wrap Groups in the global search bar
  3. Search for the group name or group number
  4. Click the group name.

From this screen you’ll be able to see all the accounts within the group. You’ll also be able to see their account status and their account balance.

Request to view other accounts in the group

Your clients will only see accounts linked to their Macquarie ID. They won’t be able to see other accounts in their group. This gives you and your client comfort that clients can benefit from any applicable account grouping fee discounts while also ensuring they’re not sacrificing their own privacy. 

If your clients want to give another individual access to view their account, they still have that option. They’ll just need to complete a Macquarie Third Party Authority form confirming their authorisation to us.  

This form can be found at Adviser Tools by searching for ‘third party authority’ in the search bar.

Closed accounts and fee aggregation

If an account is closed part way through the month, it will be treated as an individual account for adviser fee purposes. The closed account will not be considered part of the group for fee calculating purposes from, and including, the month the account was closed.

Chat to us on Adviser Online

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Resolve a complaint

Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

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