Macquarie Bank Term Deposit

Your client can hold either a Macquarie Term Deposit or a Wrap Term Deposit.

Macquarie Term Deposits

Both clients and advisers are notified two weeks before a term deposit matures. This allows time for your client to consider and change their maturity instructions.

You can update the maturity instructions for your client until 2:30pm (Sydney time) the day of maturity.

To update or provide maturity instructions:

1. Log in to Adviser Online

2. Search for the account number using the search bar

3. Select the account and select account details

4. In the Maturity instructions tile, click Set up or Edit 

5. Make the relevant changes and click submit.

Provide instructions during the grace period

After your client’s term deposit has matured, there will be a grace period of 5 business days or 7 calendar days (whichever is longer) to make certain changes to the term deposit details or close the account and withdraw funds. 

Please note, if you or your client has previously provided maturity instructions to close the term deposit, changes cannot be made during the grace period and the term deposit will be closed at maturity.  

To submit instructions during the grace period:  

1. Log in to Adviser Online  

2. Search for the account number using the search bar  

3. Select the account and select Account details 

4. Under term deposit details, in the grace period callout, click Update 

5. Make the relevant changes and click Submit.  

Wrap Term Deposits

You can update the maturity instructions for Term Deposits held within a Wrap account until 9pm (Sydney time) one business day before the maturity date.

To amend the maturity details for your client's Wrap TD:

1. Log into Adviser Online

2. Select Clients from the main navigation

3. Select Wrap account administration from the sub-navigation

4. Select Maintain an/a investment/superannuation/pension account

5. Choose your client’s account and proceed

6. Select Enter or maintain term deposit maturity election.

Please note: For rollovers, the elected maturity instructions will continue to apply unless modified online (by 9pm Sydney time one business day before the maturity date).

There are no changes to the term deposit options as part of the launch of Evolution and the Consolidator II and Manager II products. There are no differences between the term deposit options offered between the Consolidator II – Engage and the Consolidator II – Elevate Investment Menus.

Term deposits are available from:

• Macquarie Bank
• ANZ
• National Australia Bank.

Your clients will be able to view their statements online once issued. This depends on the statement cycles which differs based on the product.

Cash Management Accounts

By default, your clients will receive their cash statements in half-yearly cycles. They can change this though if they want statements more frequently. The options for statement deliveries are:

• Half Yearly: January-June; July-December
• Quarterly: January-March; April-June; July-September; October-December
• Monthly.

Statements are available online the day after the last day in the statement cycle. This includes weekends. Statements are also available online for up to ten years. Your client can elect to receive hard copies of their statements via the post. Please note that fees may apply for hard copy statements.

For more details see Macquarie.com.au/investing/cash-management-account.

For more information about statements, see Do clients receive tax statements and statements via mail?

For information about how clients can change their statement frequency see this article.

Cash Management Accelerator Accounts

Your clients will receive their Accelerator statements in half-yearly cycles by default. They can change this if they want to receive statements quarterly or monthly instead.

Term Deposits

Your clients will receive their half yearly term deposit statements by mail. These are sent out every 6 months (January and July) and at closure.

IDPS Accounts

Your clients can access their annual and quarterly statements for their Wrap Investment accounts online.

Quarterly statements are available online by the end of the month following the financial quarter. That is the end of January, April, and October each year. Annual statements are available before the end of July.

Superannuation and Pension Accounts

Your clients can access their half yearly report and annual statement for their super and pension accounts online.

As an adviser you can view and download your client’s statements through Adviser Online. However, you won’t be able to change their statement preferences.

At Macquarie, we empower people to innovate and invest for a better future.

We take our obligations as a responsible lender and a signatory to the Banking Code of Practice seriously, and we’re proud to reward our savers and borrowers with award-winning products including great rates, choice and an exceptional experience.  

Deposits held by Macquarie Bank support our lending to Australian households and businesses, including home loans, vehicle loans and loans to support local small to medium sized businesses.

Macquarie’s environmental, social and governance (ESG) commitment reflects our responsibility to our clients, shareholders and the communities in which we operate.