Significant event notice (SEN)
25 November 2020 – Cash Hub Administration fee/Interest Rate Changes
Changes include:
- A decrease in the maximum cash hub administration fee from 2.41% to 1.5%, and
- A change to the cash hub minimum interest rate
Related SENs:
1 October 2021 – Operational Risk Financial Requirement (ORFR) Fee and Design and Distribution Obligations (DDO)
Changes include:
- Introduction of an ORFR fee and disclosure of estimated regulatory and operating expenses the Trustee will recover from the superannuation fund (not applicable for previous SuperOptions members)
- A change to the variable fee range for cash administration fees on cash accounts
- Our response to the commencement of the Design and Distribution Obligations which includes:
- target market determinations,
- restricting investments choices and tools for accounts without a linked financial adviser, and
- restricting advisers’ ability to transact where personal advice has not been provided and where the adviser determines the transaction is not consistent with the target market determination for the product
- Changes to the complaints processes regarding new regulatory timeframes
Other minor changes were implemented regarding the way adviser service fees can be charged, the removal of the Eligible Rollover Fund, the proposed introduction of dollar cost averaging for SMAs, electronic signature procedures, and a disclosure relating to reporting and rounding calculations.
Related SENs:
1 September 2022 – Cash Hub Administration fee/Interest Rate Changes
Changes Include:
- An increase in the estimated range of the cash hub administration fee to 0.69% p.a. to 1.75% p.a. applied to your balance in the cash hub (which means an increase in the fees that you may be charged), and
- Lowering the cash hub minimum interest rate payable to you, and
- A change to the way we disclose fees and costs to meet new regulatory requirements (RG97).
Related SENs:
1 January 2024 – Brokerage cost change for previously advised clients
The brokerage costs applied to transactions on Australian listed securities will change where there is no adviser on your account.
Related SEN:
31 May 2024
Updates include:
- a one-off deduction from the Fund’s Taxation Reserve to account for an additional GST payment; and
- clarifying the ability of the Fund to claim reduced input tax credits (RITCs) for adviser service fees paid from 1 July 2024, in response to updated guidance from the ATO; and
- cessation of foreign currency contributions.
Related SENs:
1 October 2024
Updates include:
- As fraud becomes increasingly prevalent, we’re introducing new requirements to protect your account.
- Changing how we handle payments received by us (such as investment income) after an account is closed
- Simplified advice fee labels and introduced a minimum balance requirement of $10,000 before advice fees can be charged.
- Updated the order in which we may sell down your assets
Related SENs: