Latest scams alerts

Scammers claiming to be from Bond Street Custodians Limited

We’re aware of scammers claiming to be Bond Street Custodians Limited employees, contacting people through cold calls, emails, and social media, offering bond or investment opportunities. The scammers are including the real Bond Street Custodians Limited AFSL number (237489), and ABN (57008607065) on fake prospectuses and emails in an attempt to prove their legitimacy.

Bond Street Custodians Limited, which is a part of the Macquarie Group of companies, provides custodial services only. It does not provide bond or investment opportunities directly to members of the public. Bond Street Custodians Limited does not have its own branding*, email domains, or websites.

If you suspect that you may have been affected by this scam, you should stop all contact with the party you’ve been communicating with and contact us immediately by emailing scams@macquarie.com.

Macquarie branded term deposit & bond scams

We’re aware of scammers claiming to be from Macquarie and other financial services businesses making unsolicited phone calls or sending emails, attempting to fraudulently solicit fake Macquarie-branded term deposits, ESG bonds, and other types of bond and investment applications. We’d like to emphasise that none of these offers are legitimate.

What to look out for

The scammers will often send emails with attached high-quality documents detailing various ‘investment opportunities’ they have available. These emails are sent from addresses that are similar to the business they’re impersonating (eg. @macquarie-corporate.com, @macquarie.wealth-au.com).

It’s important to take note of details such as these if you receive correspondence and aren’t sure if it’s legitimate.

Macquarie will never send emails detailing multiple investment opportunities. Our product offerings and interest rate information can be sourced directly from our website.

Please note, we don’t offer Macquarie Bonds for retail investors, so we’d never provide an offer document for these. Additionally, the only official offer document for our term deposits can be viewed on our website here.

Other red flags to be aware of include:

• mention of the ‘Financial Claims Scheme’ or ‘government guarantee’ to try to make the investment seem low risk
• inclusion of various government logos on their offer documents
• providing links to the website ‘cbonds’
• term deposit applications requesting funds to be transferred to a specific bank account. All legitimate Macquarie Term Deposit funds are received via direct debit. We’ll never provide you with account details to deposit funds in to.

For more information on these types of scams, please refer to the Moneysmart website here. For information on how to open a Macquarie Term Deposit, click here. If you’d like to open a Macquarie Term Deposit with your financial adviser, click here.

If you’ve been impacted by these scams, please email scams@macquarie.com immediately.

Please review latest scams for recent iterations.

Fake Macquarie Bank website alert

Websites impersonating Macquarie Bank’s online banking login page have been identified in the form of ads displayed in search engine results.

This is a common form of phishing scam where fake websites are created to look like an organisation’s login page to mislead customers into sharing their confidential information such as their login details or passwords.

These phishing websites may ask for information such as a customer’s Macquarie ID, password, one time passcode, or card details, which are then used to make fraudulent account and card transactions.

In this instance, fraudsters pay for these ads to show up in the top search results, which misleads customers into believing the search result is genuine. After clicking the link, the customer is automatically redirected to a fake website, where they’re at risk of having their personal and financial information captured and compromised.