What information is included in my statements?

You can view information like past transactions, interest charged, your interest rate and account balance on your statement.

How can I download statements in Macquarie Online Banking?

To download a statement from Macquarie Online Banking:

  1. Hover over your account in the account list
  2. Select I want to and click View account statements and reports in the menu drop-down
  3. Select the statement to download
  4. Once the file has finished downloading, access the statement from your browser status bar.

How can I download statements in the Macquarie Mobile Banking app?

To download a statement from the Macquarie Mobile Banking app:

  1. Select an account from the account list
  2. Select I want to and tap View account statements in the menu drop-down
  3. Select the statement to download
  4. Once the file has finished downloading, you can view the statement.

How do I access past statements?

Depending on the account you have with us, you can view past statements from the last 2-10 years. You can see how far back when you log in. 

Please note, some account statements are not available online. If you’re unable to access your statement, get in touch with a Macquarie consultant using live chat.

How do I access statements for closed accounts?

You can request a statement for a closed account by contacting us via live chat. You'll need to have authority over the account to request a statement. 

Please note that we may charge a fee for this service.

Start a live chat

Log in to Macquarie Online Banking or the Macquarie Mobile Banking app and chat with a consultant in real time, Monday to Friday, 9am to 5pm Sydney time (excluding public holidays).

Experiencing financial difficulty?

Please get in touch as soon as possible so we can work together to find the right solution for you.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it.