Amend or cancel a payment

A funds transfer or BPAY payments can be modified in Task Centre prior to being fully approved.

To modify an existing funds transfer or BPAY payment, simply:

1. Log in to Macquarie Business Online
2. On the Menu, navigate to Task Centre
3. Select the To Do or In Progress tab at the top
4. Click on the funds transfer or BPAY payment you wish to modify
5. Click on the Modify button
6. Update the fields that you would like to change
7. Click Next
8. Check all details are correct and select either Approve or Submit for approval.

It’s important to note that when you’re modifying a funds transfer or BPAY payment, you can change all details except for the account you’re paying from. A funds transfer or BPAY payment can only be modified prior to the final approval.

If you want to change the account you’re paying from, you’ll need to cancel the payment and create a new one.

Anyone with create-level access can modify funds transfer or BPAY payments.

It’s important that you create and manage your payments carefully. Any payment that’s approved or pending approval can’t be modified on Macquarie Business Online.

It’s important that you create and manage your payments carefully. Any Group Payment or File Upload payment that’s approved or pending approval can’t be modified on Macquarie Business Online.

If you need to modify any of the payment details (like payee details, payment date or payment amount) you’ll need to cancel the payment, then set up a new one.

You can review or cancel your upcoming payments in Task Centre:

1. Log in to Macquarie Online Banking
2. On the Menu, navigate to Task Centre
3. Select the Scheduled tab
4. Select the payment you wish to cancel
5. Click Cancel
6. Select Yes, cancel payment.

This applies to funds transfers, BPAY and file uploads.

Please note:

• You can’t cancel payments that are fully authorised unless they’re scheduled to be processed on a date in the future.
• Scheduled payments can be cancelled up until 11:59pm (Sydney time) on the business day before the payment is due. After this time, the payment can’t be cancelled.
• Any user that has create or authorise level access on an account can cancel payments. Someone with view only level access can’t cancel a payment.