Opening a new home loan account

To open a new home loan split, your client can complete this by contacting us via live chat in their Macquarie Online Banking.

If the original home loan account is fixed, changes may incur a break cost.

Offset account

If your client has an offset home loan account with BSB starting with 182:

They can open up to 10 offset accounts which can be linked to an offset home loan account if they are a single or joint borrower. Offset accounts aren’t available for any other type of home loan.  

We’ve outlined the steps for your client to follow in open a new offset home loan account. You can’t link an offset account to a fixed home loan account.    

If your client is a company or trust borrower, a maximum of 4 offset accounts can be opened and they must be opened at the application stage of the home loan. Your client is unable to open additional offset accounts after their home loan settles.  

If your client has an offset home loan account with a BSB starting with 183:

Additional offset accounts aren’t available. Your client would need to internally refinance to our new home loan offering (BSB starting with 182). 

Log in to Broker Portal

Track your applications, view our processing times and easily access your existing client loan details, all within our Macquarie Broker Portal.

Search the Broker Help Centre

Find answers faster to your everyday queries with our Macquarie Broker Help Centre. Search by keywords or by category to find exactly what you need, when you need it.

Meet the team

We've built a team of specialists to provide you and your clients support throughout each stage of the loan journey and the best-in-class service. Get to know your State specialists today.