Closure of clients’ Macquarie Online Trading accounts

Macquarie Online Trading closed to new applications from Wednesday 22 January 2025.

On Saturday 22 February 2025, your clients’ Macquarie Online Trading accounts transitioned to Desktop Broker, an online share trading platform offered by Bell Financial Group (Bell).

Importantly, clients’ online trading experience remains largely the same, gaining access to some additional digital features which further enhance the online trading experience, including a dedicated Bell mobile app and access to trade on US markets.

• Macquarie Online Trading was powered by Bell’s technology platform for a number of years, but branded by Macquarie. This arrangement ended Saturday 22 February 2025, and your clients’ trading accounts are now provided directly by Bell, and they’ve become a Bell client for their trading account.
• Clients’ online trading experience is Bell branded, and they’ve gained access to some additional digital features, further enhancing their online trading experience.
• Your clients can view their trading balance and access their account via the Bell website at desktopbroker.com.au.
• Clients’ trading accounts are no longer visible when they log into Macquarie Online or the Macquarie Mobile Banking app.

• Clients’ brokerage fees remain the same.
• The linked Macquarie Cash Management Account, and any other accounts they have with Macquarie, haven’t changed and clients can continue viewing their account by logging into Macquarie Online or the Macquarie Mobile Banking app.
• Existing direct debit and/or transactional authorities haven’t changed and stay with Third Party Platform Pty Ltd (wholly owned by Bell). Any other third party authorities you’ve previously approved will also remain in place.
• If clients have a margin loan, it has been retained as part of the transition to Bell and continues to act as the primary settlement account.

Clients’ account numbers stay the same, but the first three letters (MOT) have been removed.

• No, you’re automatically registered for Desktop Broker.
• You’ll need to accept the terms and conditions after you login to the Desktop Broker website. Bell will send further instructions.

• Advised clients can view their trading balance and access their account via the Bell website desktopbroker.com.au
• Bell will issue you a new access code after Saturday 22 February 2025 to view your trading account online or via their mobile app.
• Macquarie Cash Management Account, and any other accounts clients have with Macquarie, haven’t changed and you can continue viewing accounts by logging into Macquarie Online or the Macquarie Mobile Banking app.
• After Saturday 22 February 2025, clients’ trading accounts will no longer be visible when they log into Macquarie Online or the Macquarie Mobile Banking app.
• If your client has a margin loan, it has been retained as part of the transition to Bell and continues to act as the primary settlement account.  
• Bell will contact you and your clients to setup their new login credentials. When setting up new login credentials, ensure the same Macquarie password is not used. Bell will not prompt you to share your full Macquarie ID. For more information about security and scams and how to protect yourself, please visit the security hub on the Macquarie website.

All in-flight trades as at 22 February 2025 will continue to be settled. No further action is required.

No, Macquarie Online Trading has been powered by Bell’s technology platform for a number of years, but branded by Macquarie, and therefore the CHESS sponsor of your assets will remain the same (Third Party Platform Pty Ltd wholly owned by Bell).

No, Macquarie Online Trading closed to new applications on Wednesday 22 January 2025. You can continue to open a standalone Macquarie Cash Management Account. 

You don’t need to do anything. The existing margin loan has been retained as part of the transition to Bell and continues to act as the primary settlement account.