How do I set up an ongoing fee arrangement?

We require you to have an ongoing fee arrangement in place with your client at the time of preparing the consent form. Ongoing fees can be renewed up to 60 days in advance.

Our Advice Fee Form provides guidance to help you complete the form, so you can correctly align the anniversary dates and/or update fees in advance.

How do I set up a fixed term fee arrangement?

You can renew fixed term fees up to 60 days in advance. You can align the start date to the end date of the existing fee consent, provided the new start date is not more than 90 days in the future.

Where the new consent period starts before the existing consent period ends, the new consent will replace the existing consent.

How and when are advice fees paid?

As set out in the IDPS Guides and superannuation PDSs, we pay fees based on the fee rate and adviser loaded on the account on the last day of the month. This means you may receive a fee for the full month in the first month or no fee for the last month if there’s no fee consent in effect on the last day of the month.

Fees are paid during the fee run which starts on the first business day of the new month and is completed within 10 business days.

Can I receive advice fees retrospectively?

We don’t pay advice fees for retrospective periods. Where the start date is in the past, the fee will be paid from when the Advice Fee Form is processed.

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