Ongoing fees
We require that you have an ongoing fee arrangement in place with your client at the time of preparing the consent form. Ongoing fees can be renewed up to 90 days in advance.
Our digital fee form provides guidance to help you complete the form, so you can correctly align the anniversary dates and/or update fees in advance.
Fixed term fees
Fixed term fees can be renewed up to 90 days in advance. Advisers can align the start date to the end date of the existing fee consent, provided the new start date is not more than 90 days in the future.
Where the new consent period starts before the existing consent period ends, the new consent will replace the existing consent.
Please note we don’t pay advice for retrospective periods. Where the start date is in the past, the fee will be paid from when the Digital Fee Form is processed.
As set out in the IDPS Guides and superannuation PDSs, we pay fees based on the fee rate and adviser loaded on the account on the last day of the month. This means you may receive a fee for the full month in the first month or no fee for the last month if there is no fee consent in effect on the last day of the month.