Complaint

We're committed to providing our clients with the highest standard of products and services. If you’re unhappy with our products or services, we'd like you to tell us about it.

All fields are mandatory unless stated otherwise.

Full name

Phone number

Email address

Macquarie ID (if known)

Account or Reference number related to the complaint

Product type your complaint relates to

Please provide a detailed description of your complaint

What outcome are you looking to achieve?

Privacy policy / Request a call

The information you provide on this form will be retained and handled by Macquarie in accordance with our Privacy Policy and we may contact you about products or services we feel may be of interest to you. If you do not wish to provide all details or receive information of this nature, please phone us on 1800 806 310. Phone calls to and from Macquarie may be recorded for quality and assurance purposes. If you do not want your call to be recorded, please advise the Macquarie staff member. If you have used our calculator we have also collected this information to assist with your enquiry.

By submitting this enquiry, I acknowledge that I have read the Macquarie Group privacy policy, and understand that Macquarie will use my personal information to contact me in relation to my enquiry.