How to open an account

If you’ve got an existing multi-facility set up, you can open a new account by completing an online request in Macquarie Business Online (MBO).  

To open a new account in MBO:

  1. Log in to Macquarie Business Online
  2. Navigate to the Accounts in the main menu
  3. Select Open a new account
  4. Select the Facility name you’d like to open the account under from the drop-down menu
  5. Select the account type you’d like to open
  6. Enter the new account name
  7. Confirm your account attribute.
    • For at-call or cheque accounts:
      • Select what you would like to do with accrued interest
    • For term deposit accounts:
      • Select your term
      • Select what you would like to do at maturity
      • Select what you would like to do with accrued interest
  8. Select Next
  9. Enter the details of the account beneficiaries (you must list at least one, and no more than 10) and select Save for each beneficiary
    Note: If you don’t want to include the tax details for your beneficiary, select Skip for now
  10. Select Next
  11. If you’d like to include an opening deposit, select Internal transfer or Direct debit
    • For an internal transfer:
      • Select the account you want to pay from
      • Enter the amount of the opening deposit
    • For a direct debit:
      • Enter the BSB, account number and account name of the account you wish the funds to come from
      • Enter the amount of the opening deposit
      • Select the check box to acknowledge the direct debit authority held for this account
  12. Select Next
  13. Check all details are correct and you’re happy to finalise your request
    • For accounts without an opening deposit:
      • Select Submit
    • For accounts with an opening deposit:
      • Select Submit for Approval or Approve.

Approve via Macquarie Authenticator

If the request includes an Opening deposit, the user(s) with authorise level access on the account you’re paying from will need to have their mobile device close by so they can complete the approval using the Macquarie Authenticator app.

The Macquarie Authenticator app sends users with authoriser level access push notifications to verify transactions and account changes so it’s as easy as tapping a button to approve or decline an action on your account in real time.

Watch this video to learn more about the Macquarie Authenticator app.
 

How long it takes to open an account

If your request has been fully approved before 3pm (Sydney time) on a business day, the account will be opened on the same day. If the request is approved after 3pm (Sydney time) or on a non-business day, your account will be opened on the next business day.

What happens next?

You’ll receive a notification in MBO once the account has been opened and ready for you to use. You can see this by selecting the bell icon at the top right-hand side of the page.

In the meantime, we recommend exploring our Help Centre to learn more about managing your new account.

Log in to Macquarie Business Online

Macquarie Business Online is an online banking experience that can grow with your business and help you achieve your goals.

Resolve a complaint

Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

Request a call

Fill out our form so we can review your application and connect you with the right banking specialist.