Submit a pre-approval for a home loan

Pre-approvals (or conditional approvals) are initial assessments that give your client confidence they’re looking at the right type of properties based on their circumstances and when they’re ready to place an offer, they’ll be able to act quickly.
 

Important to remember

• A pre-approval is valid for 90 days from the date it was submitted.
• Our conditional approval is data assessed, based off data provided to us in ApplyOnline and includes a credit check.
• When your client is ready to move to formal approval, our Credit team will then review the application and supporting documents.
• Your client may need to provide more information at this time to meet the conditions.
• Once reviewed, we’ll be ready to provide a final outcome.

You’ll need to start an application in ApplyOnline and follow the steps on how to submit a home loan application for your client. 

You’ll need to complete all mandatory sections of the application, and to let us know it's a pre-approval, you’ll need to also:

1. Go to the Securities tab
2. Enter details for Type of security
3. Under Location, select Yes for “Is this a pre-approval?”

If the submission meets our pre-approval criteria, we’ll let you and your team know via back-channel message (BCM) and on our Broker Portal. 

To give your client confidence, we’ll also provide you with a conditional approval letter via email that you can send to them. Make sure you review the details of the application with your client and confirm all information is correct. You can use the Edit and resubmit option to update any details.

Where the application doesn’t meet our pre-approval criteria, we’ll inform you and your team via BCM and Broker Portal.