Why is a release authority issued?

The Australian Tax Office (ATO) may issue a release authority for a number of reasons. Some of the reasons may be if your client:

  • has exceeded their contribution cap in a previous financial year
  • has a tax liability
  • has applied for the First Home Super Saver Scheme.

What a release authority means for your client

When a super fund receives a valid release authority, it’s authorised to release an amount from the member’s super account based on the instructions outlined in the release authority.

Please note, the release authority must be paid within 10 business days of the issue date of the release authority.

Check your client’s cash balance

If a release authority is issued, please ensure there is enough cash in your client’s cash account to pay the release authority.

If your client doesn’t have enough cash, we’ll need to sell down their holdings on the day we receive the request. You can view our Product Disclosure Statement (PDS) for more information about the sell down process.

More information

Visit the ATO website for more information on release authorities.

Chat to us on Adviser Online

Chat in real-time with an adviser consultant Monday to Friday, 8am to 7pm Sydney time (excluding public holidays).

Resolve a complaint

Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

Talk to us today

To speak to a specialist complete this form and we'll be in touch.