Types of fee reports you can download

  • Remuneration report
  • Client report and fee summary
  • Client account details report

To download reports:

  1. Log in to Adviser Online
  2. Select Reporting under the Macquarie icon and then Clients & adviser reporting
  3. Select the type of account report you need (e.g. run report for an investment)
  4. Search for the account by using the account name or number
  5. Set the date range
  6. Tick the box next to the report you want and select how you want to view it
  7. Click Generate.

Remuneration report

The remuneration report includes data on the:

  • fees collected from clients and paid to you, including a breakdown of adviser fees charged on asset classes where these fee types are used
  • fees collected from clients and paid to Macquarie
  • average account balances of your clients.

This report may be compatible with some revenue management systems (e.g. XPLAN).

If you’ve configured software to read the remuneration report, any changes to the report may require you to update your software. If you need to update your software, we recommend you reach out to your provider(s), so the correct fields are captured and stored.
 

To access the remuneration report:

  1. Log in to Adviser Online
  2. Select Reporting under the Macquarie icon and then Clients & adviser reporting
  3. Select Download files
  4. Select Download adviser reports
  5. Under the adviser drop-down, select the adviser
  6. Under the report name drop-down, select Remuneration Report
  7. Select the period
  8. Select Download

Changes to the remuneration report

From 1 July 2024, you’ll see the following changes in the remuneration report:

  • The general footnote has been updated
  • Some footnotes have been updated: 
    • * Amounts are inclusive of any applicable GST.
    • ** Amounts prior to 30 September 2024 are inclusive of 10% GST and net of RITC. Amounts from 1 October 2024 are exclusive of GST.
  • Some columns have been renamed:
    • ‘Adviser service refund – client’ is now ‘Refund – clawback’
    • ‘Adviser service fee refund' is now ‘Refund – payment’
    • ‘Product issuer rebates’ is now ‘Managed fund fee rebates’.

Chat to us on Adviser Online

Chat in real-time with an adviser consultant Monday to Friday, 8am to 7pm Sydney time (excluding public holidays).

Resolve a complaint

Everyone at Macquarie is commited to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. 

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