Design and Distribution Obligations hub

We’ve set up an online hub to provide information on Design and Distribution Obligations (DDO) and how we’ve implemented these requirements. Please visit our DDO Hub for more information.

Complaints

If you receive a complaint regarding our products, you need to pass this onto your aggregator who’ll let us know.

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Track your applications, view our processing times and easily access your existing client loan details, all within our Macquarie Broker Portal.

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Find answers faster to your everyday queries with our Macquarie Broker Help Centre. Search by keywords or by category to find exactly what you need, when you need it.

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We've built a team of specialists to provide you and your clients support throughout each stage of the loan journey and the best-in-class service. Get to know your State specialists today.

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Unless stated otherwise, this information is provided by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 (MBL) and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you. Finance is subject to our credit approval criteria. Terms and conditions apply and may change without notice.

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Other than MBL, none of the Macquarie Group entities referred to are authorised deposit-taking institutions for the purposes of the Banking Act 1959 (Cth), unless noted otherwise. Their obligations do not represent deposits or other liabilities of MBL. Unless otherwise stated, MBL does not guarantee or otherwise provide assurance in respect of the obligations of that entity.

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