We’ve updated our security levels on Macquarie Online Banking to Enhanced or Ultimate mode. We’ve also introduced multi-factor authentication as a requirement for Enhanced and Ultimate modes. Multi-factor authentication uses two different layers of security to verify your identity and this can include your Macquarie ID and password followed by either a push notification, a rolling code to the Authenticator app or a SMS code. Please see Multi-factor authentication for more information.
Following this change, you will experience issues with your screen scraper or aggregator applications which includes any third-party applications that require you to log in with your Macquarie username and password i.e. Moneysoft, Raiz, Spendee. These applications use your Macquarie login credentials to access your Macquarie banking information at any time. This means your banking passwords are stored with these providers and increases your risk of unauthorised access to payments and confidential information.
Macquarie does not endorse, promote, or authorise the use of account aggregation services in connection with your Macquarie account(s) - this is reflected in our terms and conditions.